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can't open word 2010 at all,

September 26, 2010 at 06:46:56
Specs: Windows Vista, 2.6/ 4 gigs

I am using windows vista home premium. I recently installed office 2010 professional. all of office components wok well, except for word. Initially, i was able to open new word documents and save them, but couldn't open any office docs made with office 2007 or 2003. Then, it got worse that I couldn't open word at all, once open and I click on anything in the file>>>>>"not responding" and then struggle to close the file.

I have compatibility pack installed and working. Can any body help please, this issue is driving me crazy.
Thanks,
Yasir


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#1
September 26, 2010 at 09:30:55

First thing to try is a Diagnostic:
These are directions for 2007, but believe they are the same in 2010.


Running Microsoft Office Diagnostics from within Excel/Word

Click the Microsoft Office button
Click on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)
Click on the Resources button in the left hand pane
Click on the Diagnose button in the right hand pane
Click Continue
Click Run Diagnostics

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics

MIKE

http://www.skeptic.com/


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