Articles

Can't open or save files in Office

emachines
April 19, 2006 at 15:46:55
Specs: Windows xp, Intel Celeron D 2.93 GH

When I try to open a file or save a file in Office XP applications the program stops responding. Other functions work. I can open change and save files by clicking on their folder locations where saved, but can't save new files in applications nor open files from there. I've uninstalled and re-installed the program. made a new normal.dot, and run virus, spyware and norton utilites. Help!


See More: Cant open or save files in Office

Report •


#1
April 19, 2006 at 17:54:51

I have the same problem and it just started today. When I try to 'save as', the drop down file location box freezes. Never had this happen before and I use Excel and Word every day.

Report •

#2
April 20, 2006 at 04:57:13

i have had this too on XP with office 2000 four security updates were sent out over the easter period uninstall these updates from add remove programmes for an imidiate fix i can not find anything on microsoft web site about any future fixes.

If anyone has any other news on this id like to know!


Report •

#3
April 20, 2006 at 05:04:03

http://computing.net/office/wwwboard/forum/5789.html see silimar topic for more help

Report •

Related Solutions

#4
April 20, 2006 at 22:08:13

Thanks, following the instructions on this page solved the problem.

http://support.microsoft.com/kb/918165/en-us


Report •


Ask Question