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Can't open network2002 office files
Name: kamwebsites Date: May 28, 2004 at 10:10:00 Pacific OS: xp pro CPU/Ram: ADM 1.3 duron/480ram
Comment:
win xp pro office 2002 Novell 4.02?
When I open word or excel, I can't open any of my office files on the network. In open file it sees the network drive, but when I click on it, open file closes. I can, however, open word and excel files by clicking on the file in windows explorer. Saves to network drive fine. I assume its just a matter of a setting change somewhere, but I don't know if this is a office, XP, or novell issue/setting?
Name: Jennifer SUMN Date: May 29, 2004 at 18:43:04 Pacific
Reply:
Perform the following:
- Download and install the MS02-070 Security Update from Microsoft - Install XP SP1 on your workstation - After rebooting, go to this Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet \Services\LanmanServer\Parameters Change the value in the EnableOplocks to 0.
What anti-virus are you running? Please post back...
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Response Number 2
Name: kamwebsites Date: June 2, 2004 at 12:02:04 Pacific
Reply:
1. XP SP1 was already installed. 2. When I try to install the security update I get: WEUpdate cannot retrieve information needed for setup from database. Setup cannot continue. 3. No EnableOplocks option avail in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet \Services\LanmanServer\Parameters 4. No anti-virus programs on this computer that I know of. New install of Win XP Pro on new hardrive.
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