Solved Can't open a Word document

January 17, 2013 at 02:59:44
Specs: Windows XP, Pentium 4 and 1.5gb
I have nevewr had any problems opening attachments be it Word or Excel but all of a sudden I try to open a Word document and it opens with Real player! I deleted RP completely but still I can't open it with anything!! The extension is .docx. Any ideas please.

When was the last time you did something for the first time?


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#1
January 17, 2013 at 05:58:49
Sounds like your file type association may be messed up, look here:

http://support.microsoft.com/kb/307859

MIKE

http://www.skeptic.com/


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#2
January 17, 2013 at 09:39:44
If the attachment is saved, does it still not open by double clicking the file?

What Office package are you using? The older MS packages will not be able to open docx (compressed files). There is an XML Viewer available if necessary.

Always pop back and let us know the outcome - thanks


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#3
January 17, 2013 at 10:03:54
✔ Best Answer
Derek, that is sort of true.

The older versions can open docx files if the free Compatibilty Pack is installed.

http://www.microsoft.com/en-us/down...

Click Here Before Posting Data or VBA Code ---> How To Post Data or Code.


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Related Solutions

#4
January 17, 2013 at 10:06:47
Re #3

Yep, Compatibility Pack, agreed.

Always pop back and let us know the outcome - thanks


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#5
January 17, 2013 at 12:38:19
Thanks to all of you for your quick and very efficient response. I downloaded the Compatibility pack and WALLA!! A special word of thanks to DerbyDad3. Any idea on a .xps extention? I managed to download a xps viewer program but the quality of the endresult is not very good. Almost unreadable.

Regards

Dawie

When was the last time you did something for the first time?


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#6
January 17, 2013 at 12:44:02
Glad to hear it and well deserved Best Answer to DerbyDad03.

Don't know of anything better for viewing XPS files but stick around - someone else might know.

Always pop back and let us know the outcome - thanks


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#7
January 22, 2013 at 14:05:06
http://www.microsoft.com/en-us/down...

is microsofts suggestion for viewing if that helps

:: mike


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