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Canon DR-1210C Scanner Problem

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Name: yeahyeahyeah
Date: June 24, 2009 at 22:01:11 Pacific
OS: Windows XP
CPU/Ram: 4gb
Subcategory: Document Management
Comment:

I have a Canon dr-1210c document scanner and am having what I think is a driver/software issue. Through the custom buttons on the front and Job Registration software I had programed in several scan types I use frequently. Once I a single scanning job and try to press a custom button for the next scan job, the scanner (or software) will not allow me to start the next job unless I restart my computer. (This is a new development. I'm not sure what started it, but up until last week I could always scan multiple jobs without an issue.)

I went to the Canon site and downloaded/installed all the latest drivers and software versions available. This actually made the problem worse as none of the custom buttons would work. I uninstalled everything and re-installed only the software that came with the unit. Now I am back to being able to scan one job at a time, then having to reboot my computer.

Any ideas?

Thank you,
YYY



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