Solved Cannot Open PDF files from Microsoft Live

June 24, 2015 at 02:21:25
Specs: Windows 64
Microsoft recently changed the Hotmail site to Microsoft Live. Since then, one of my clients cannot click a PDF attachment from an email and open it from the site. I've told him to download it and then open, but he gets so many, he wants a quicker solution.

I've updated Adobe Reader and Windows. I turned User Access Control down to 25%. Any ideas?

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June 24, 2015 at 03:14:44
Did you try this-->cannot open pdf files
Maybe these attachment are also blocked in some way, try this: Can't download (open) attachments
Start Mail.
In the upper-right corner of the screen, click the Menus button Image , and then click Safety options .
Click the Security tab, and then, in the Virus Protection section, clear the Do not allow attachments to be saved or opened that could potentially be a virus .
Click OK .
This doesn't unblock blocked attachments that you've already received, but any attachments that you receive in the future won't be blocked.

message edited by Dashing_star

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June 26, 2015 at 02:44:20
✔ Best Answer
Apply ghostscript as a solution or you might use following topic

Ghostscript is a suite of software based on an interpreter for Adobe Systems' PostScript and Portable Document Format (PDF) page description languages. Its main purposes are the rasterization or rendering of such page description language files, for the display or printing of document pages, and the conversion between PostScript and PDF files.

How to Repair:
gswin32c.exe -o repairedfile.pdf -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress sourcefile.pdf

Password protected:
gswin32c.exe -o repairedfile.pdf -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress -sPDFPassword=password sourcefile.pdf

gswin32c.exe is located in the installation directory and normally in C:\Program Files\gs\gs9.05\bin

C:\Program Files\gs\gs9.05\bin>gswin32c.exe -o repaired.pdf -sDEVICE=pdfwrite -dPDFSETTINGS=/prepress Vasantham.pdf

GPL Ghostscript 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.

Processing pages 1 through 5.
Page 1
Page 2
Page 3
Page 4
Page 5

C:\Program Files\gs\gs9.05\bin>
Hope this helps!!

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