Hi, I have Outlook 2007 (MS Office 2007) installed on XP Pro an everytime I click on a link in a mail in Outlook 2007, it says it can't open the file, the message saying "Windows cannot open this file" appears and I have to manually select the program (-> Firefox) that I want to open the file (URL) with. How can I fix this, I want Firefox to open and go to the URL typed in the mail automatically. Strangely it works on my other machine, but I don't know why it doesn't work on this one ... thx

Have you right-clicked? Or shift right-click? Life's more painless for the brainless.

I tried both left and right clicking. placing mouse pointer over the link: "URL" & "Click to follow link" appears right click: select/open/copy hyperlink appears left click: the standard Windows dialog box appears (as with files with unkown endings), Windows cannot open this file: ... with the two options of "using the web service to find the appropriate program" and "selecting the program from a list". (right click an "open hyperlink" is the same as left click) right click an shift does nothing

When you get this message: "with the two options of "using the web service to find the appropriate program" and "selecting the program from a list". Does correcting the file association and selecting to always use that program to open those files then work? Life's more painless for the brainless.

No, Windows doesn't recognize the URL as URL but as some sort of file. But URLs don't always end on .com or .co.uk, some links end with /thealphabeth/abc/b ... then the message appears that a file with the ending .b is unkown and Windows doesn't know any program to open that file ;-) Don't know why this happens, it works with same software configuration on my other machine. Is there any setting in Outlook 2007 that I am missing, e.g. recognize web links and open with default browser ??

some suggestions: 1. Try holding down the Ctrl key and then click on the link. 2. Is the link appearing on two lines in the message? The link may be missing some of the URL text. 3. If possible copy the main part of the url http://nameofthesite.com into the browser to see if the site still exists. If there is a search page, type a keyword from the URL and see if you can find it on the site to see if maybe some text is missing from the URL. Also, the file may have been removed from their site. Good Luck reginahtml