I loaded office xp with outlook 2002. I filled Contacts up with the contacts from my palm. However, none are accessible from the Email address book. I've tried a number of things: I went to address book/tools/options. There is nothing there. Everything is blank. I went to view/folder list, right-clicked on the Contacts folder/Properties/outlook address book and "name of address book" isn't available to click. Then, I went to email accounts and tried to add a new directory, (personal address book and outlook address book) and I get the message "The account you have is not fully configured. It will not work properly until it is re-configured correctly." I'm vexed. I would really appreciate any help you can give me. Thanks!

1. Remove the Outlook Address Book and Personal Address Book if you have it configured. 2. Close Outlook 3. Reopen Outlook 4. Readd the Outlook Address Book 5. Close Outlook 6. Reopen Outlook 7. Right click on Contacts 8. Properties 9. Click Outlook Address Book 10. Select "Show Contacts as an Outlook Address Book. Voila.

Thanks Jennifer. Where do I go to remove it? Where do I readd it?

Email Accounts Directories

OK, I've tried that, but there are no directories there to remove. Am I missing something? Thanks.

Then go in there and start at Step 4 from above.

I also have the same problem, however what exactly do you mean by read the outlook address book? If you mean to put a tick in the "show this folder as email address book" I cannot as it is greyed out! Your help would be most welcome as this is frustrating and reinstalling doesn't help. I have outlook 2003. cheers --- remember that you can never just do something quick with computers!