Solved Address Book contacts in Outlook 2007 evaporated

February 1, 2016 at 08:46:22
Specs: Windows 7 x64
Today I decided to send another letter to the boss with the report, and did not find it does not contact any other, only yesterday were all the contacts in your address book, and today if evaporated.

Maybe someone knows how to get contacts?

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February 1, 2016 at 23:16:35
Restore contacts from your Outlook backup file (PST file). You do make backups don't you?

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February 8, 2016 at 05:18:07
✔ Best Answer
You may use long guide for get back address book and also additional helpful resources


It's pretty simple...this is one way of doing it.

Using Explorer find the OE store folder on the new PC's hard drive (HD) by searching for *.dbx. It will be the folder that has inbox.dbx, sent items.dbx, drafts.dbx, etc., in it and unless he moved the store folder to a different location it should be in either
C:\Windows\Application Data\Outlook Express\{GUID}
C:\Documents and Settings\<User>\Local Settings\Application Data\Identities\{GUID}\Microsoft\Outlook Express, where {GUID} is a unique, long, aphanumeric construct like {DC40B654-6026-4B52-AAF7-9998CE175EAF}

Now do the same search for *.dbx on the old HD. Copy all the .dbx files from the old HD folder to the new HD folder, overwriting the default .dbx folders on the new HD. Note that if there are new emails on the new HD, that overwriting will delete those, so if they are important, they should be exported to files before overwriting them. I don't know of a way to merge the two sets of files, but someone else on here might know. Note that it's important that folders.dbx be imported, too, as that contains the folder structure for the emails.

The address book is a little trickier, but it's easier if the same user account name exists on both hard drives.

You can do the same search for *.wab on both drives to find the address book(s). There will be a .wab file for each user and sometimes more than one at different locations. Use the one with the newest date on it, which should be the one that's named <user>.wab, where <user> is his user name on the old HD. Put the desired .wab file from the old HD into the corresponding location on the new HD if it's the same windows user account name, otherwise into the corresponding location of the new user account name, as in

C:\Documents and Settings\<usernameold>\Application Data\Microsoft\Address Book or
C:\Documents and Settings\<usernamenew>\Application Data\Microsoft\Address Book

The *.wab files are standalone files and can be accessed by double-clicking on them. That way you can see which is the one that he needs. If there is more than one, some may be empty. On my system the empty ones are 173KB.

Good luck!

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