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Acrobat 6 printing problems

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Name: mmanningnd
Date: July 11, 2004 at 16:02:55 Pacific
OS: Windows XP Home Edition
CPU/Ram: VPR Matrix - 512 MB
Comment:

Every time I try to print out of Acrobat 6 (the free version) I get a message saying that Acrobat has encountered a problem and has to close. I have tried reinstalling Acrobat and reinstalling the print drivers. My printer is a Canon S300. If anyone can help me, I'd really appreciate it.



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Response Number 1
Name: Jennifer SUMN
Date: July 12, 2004 at 05:04:40 Pacific
Reply:

Did you uninstall the version and reboot before reinstalling?


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Response Number 2
Name: mmanningnd
Date: July 12, 2004 at 16:55:19 Pacific
Reply:

Yes, I did.


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Response Number 3
Name: Reel 7
Date: July 20, 2004 at 09:17:16 Pacific
Reply:

Jenny,

There is, I believe, 6.0.1 version of Acrobat available. Also, please try to get the latest driver for your Canon S300 from Canon website.

Last, try to use any other free PDF viewer for printing.

Cheers,


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Response Number 4
Name: JimDeLa
Date: July 21, 2004 at 08:29:15 Pacific
Reply:

I cannot get Acrobat 6 Pro to produce a PDF file, especially from Pagemaker 7.0. Every time I try, a message pops up saying Distiller has a problem and has to close, adding that it could not send PostScript to the printer.
It worked fine with Acrobat 5.0.

I've reinstalled both programs multiple times.

Does anyone know of any isseus between Acrobat 6.o Pro and XP Home, or have an idea what may be happening?


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