|I would delete the user's cached ost file. It will be recreated when the user reconnects to Exchange.|
You may need to change the folder view so that Hidden files, folders, and drives are shown. And, uncheck the option to hide extensions for known file types.
The user profile folders were stored in Documents and Settings in Windows XP. In Windows 7, they are stored in C:\Users
The correct path for Windows 7 should be: C:\Users\Dennis Hoover.DENNISHOOVER01\AppData\Local\Microsoft\Outlook
message edited by beachyhbt