10key not recognized

Microsoft Comfort curve keyboard 2000 -...
September 10, 2009 at 23:58:53
Specs: Windows XP
my original keyboard compaq brand was working fine, until recently the 10k side was not working at all, all the #'s above the letters were working fine, but no #'s from the 10k were working at all. I purchased a logited keyboard to replace it and when I installed it everything, but the 10key was working, so I took it back, thought it was defective I just installed a new Microsoft 2000, and everything works, but the 10key I'm just frustrated, don't know why the 10 key is not being recognized, please explain why is doing this???


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#1
September 11, 2009 at 06:14:15
Hi,

When you say 10k I assume you are referring to the numeric keypad.

Have you checked that the number lock is ON.

There is usually a light on the keyboard to show that number lock is on. (One of the LEDs will have something like num lk or a number next to it).

If the number lock is not ON, the numeric keypad will do other functions such as moving the cursor to the start or end of the line in a word processor program.

Try using the 1 and 7 keys in a line of text in Notepad. If the cursor moves to the start of the line or the end of the line, the keypad is OK, but the number lock is off.

Regards


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#2
September 18, 2009 at 10:30:48
THE NUM LOCK KEY IS ON, BUT STILL CAN'T GET THE 10KEY PAD WORK, WHEN I PRESS THE NUM LOCK KEY IT MAKES A BEEP NOISE TO THE COMPUTER'S MODEM AND NOTHING HAPPENS THE + AND - AND ENTER KEY WORK BUT NO OTHER KEYS ARE FUNCTIONAL. HOW CAN I GET IT WORK????????

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#3
September 18, 2009 at 10:59:34
re: NUM LOCK KEY IS ON

So is the Caps Lock key.

Please turn it off.


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#4
September 18, 2009 at 11:08:09
Hi,

Did you try the test I suggested with a word processor program to see whether the keys on the keypad cause cursor movements.

You told us that there was a beep from your modem but not whether the light for the number lock turns on and off when you press the number lock key.

Regards


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