|Thanks for your helpfulness. However, it didn't work. Here's what appeared:|
I hit RUN NOW, as instructed, and then waited forever. Finally, after hitting ACCEPT, this appeared:
Microsoft Fix It loading
It didn't load very long before I saw:
...error occurred while downloading one or more components and the troubleshooter cannot be run. Please try again later.
I did try again -- with the same results.
I would appreciate another suggestion if you have one. Thnx.
On my post, I should have reported that I'm using Windows XP SP 3.