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XP Network with Router issue

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Name: phoenixxii
Date: May 19, 2005 at 16:54:03 Pacific
OS: WinXP
CPU/Ram: P4 3.2 GHtz 512 RAM
Comment:

I am doing some work on a network for a church and networking is not my strong suit so please be precise and to the point in any response.

The church has a hard wired network set up using a Qwest DSL modem and a NetGear switch:
All 3 computers can "see" each other on the network.
There are 2 XP machines and 1 98SE machine.
One of the XP machines is on the Qwest DSL and working great.
The 98SE machine is on the network and DSL and working great.
The other XP machine is on the network but I cannot get it on the Internet.
The 98SE machine was able to access the Internet (Qwest DSL) when I selected "Obtain IP Address Automatically" and that solved the issue there.
Every time I try to set the XP machine to the same setting, I lose all connectivity to the network and have to revert back to manually setting the IP address to 192.168.1.9, the Subnet Mask to 255.255.255.0 . If it do not set it this way, I cannot access the network. When I have it setup that way (manually set the IP address, I cannot access the DSL).
Any help would be GREATLY appreciated!

Thanks




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Response Number 1
Name: wizard-fred
Date: May 19, 2005 at 17:23:45 Pacific
Reply:

I would suggest using a router to give everyone internet access.


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Response Number 2
Name: phoenixxii
Date: May 19, 2005 at 17:34:00 Pacific
Reply:

I guess I did not make myself clear on my initial post. I am using a NetGear switch that is supplying 2 out of 3 computers Internet access along with file and printer sharing capabilities. One of the computers, WinXP, is able to access the network but not the Internet via switch.
All 3 computers can see each other on the network in their own workgroup but one of the XP machines cannot access the Internet while the other 2 can access the Internet.

Thanks


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Response Number 3
Name: wizard-fred
Date: May 19, 2005 at 17:40:17 Pacific
Reply:

The router would solve the internet access address problem. If you can have more than 1 simultaneous access then your ISP may be supplying you with more than one address.


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Response Number 4
Name: phoenixxii
Date: May 19, 2005 at 17:51:02 Pacific
Reply:


So you are saying to go with an Ethernet switch or router for the file sharing and such and a separate broadband router, separate NICs and cabling for the Internet?

I just tried something and even if I unplug the other computers that can access the Internet via the switch and Qwest DSL modem, and plug in the "problem child XP machine", I cannot access the Internet with the one XP machine.

Thank you for your time and help and any additional help would be greatly appreciated.


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Response Number 5
Name: Curt R
Date: May 19, 2005 at 20:32:32 Pacific
Reply:

Start by opening a command prompt window on the XP machine connected to your DSL (the "host" PC). Type the following command:

ipconfig /all

This will list the IP configuration for that PC. From the sounds of it, it has two NIC's in it. One external (connected to the internet) and the other internal (LAN). Check the TCP/IP information on the LAN interface after you do the 'ipconfig' command. Ensure the Subnet Mask and Gateway Address you use on the problem XP machine matches up with what you see on the "host" machine as well as a valid IP address in the same range.

If you don't have the Gateway address entered in there correctly, you'll have connectivity with the rest of the LAN, but not the internet.

Post back and let us know if this fixes your problem. If it doesn't, we'll see what else we can come up with to help.


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Response Number 6
Name: phoenixxii
Date: May 19, 2005 at 21:11:48 Pacific
Reply:

I will check that tomorrow when I return to the church. Actually, there is only one NIC in the machine and it is connected to the switch.

Thank you all for your input.

I will let youknow what happens.



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Response Number 7
Name: phoenixxii
Date: May 21, 2005 at 09:12:06 Pacific
Reply:


The solution to the problem was fairly simple, although it did take a little thought.

The onboard NIC could not obtain an IP address and that was the main issue. I could not acces the DSL line when I specified the IP and SubNet Mask so it had to obtain one automatically.

I installed another NIC and left the onboard one unplugged. When I booted up, the new NIC obtained an IP address and it lit right up. The network connections were intact and I was able to browse the entire network and also connect to the DSL connection.

Simple solution to a perplexing problem.

I did not have to have 2 separate lines for the network and the DSL. The one line connected me to both the DSL and the network so all is well.

Thanks for all of your help.

Mike


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