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XP Hard WIred LAN not available

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Name: FlyersFan
Date: May 2, 2009 at 10:33:48 Pacific
OS: Windows XP
Product: Dell / Dim4550
Subcategory: Broadband
Comment:

I have a DELL Dimension 4550 running XP Home SP2. The LAN card is Intel PRO/100 VE Network Adapter. Device manager says it's working properly. But it does not show in Network Connections under Lan or High Speed Internet. I installed wireless on this PC so I AM able to connect to the internet.

If it matters, under network adapters device manager shows "Microsoft tun miniport Adapter #2" with a yellow exclaimation point.

Also, I ran DIAGNOSTICS under properties. When I tried connection test I got
<<Cannot run the connection test.
To run this test, this connection must
be configured to use the TCP/IP protocol. >>

Followed by
<< Test details

TCP/IP protocol not configured.
To run this test, this connection must
be configured to use the TCP/IP protocol. >>

Any assistance would be appreciated.

TIA



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Response Number 1
Name: Alia
Date: May 2, 2009 at 11:18:26 Pacific
Reply:

How to configure TCP/IP
To configure TCP/IP, follow these steps:
Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
Right-click the network connection that you want to configure, and then click Properties.
On the General tab (for a local area connection), or the Networking tab (for all other connections), click Internet Protocol (TCP/IP), and then click Properties.
If you want to obtain DNS server addresses from a DHCP server, click Obtain DNS server address automatically.
If you want to manually configure DNS server addresses, click Use the following DNS server addresses, and then type the preferred DNS server and alternate DNS server IP addresses in the Preferred DNS server and Alternate DNS server boxes


See if these steps help


0

Response Number 2
Name: Alia
Date: May 2, 2009 at 11:21:55 Pacific
Reply:

if this helps I have a dell running xp sp3 and i have both clicked to obtain automatically


0

Response Number 3
Name: FlyersFan
Date: May 2, 2009 at 15:54:57 Pacific
Reply:

Thanks for the response.
Unfortunately, the OPTION for the network connection does NOT SHOW. It SHOULD be under LAN or High-Speed Internet. There should be an option for LOCAL AREA CONNECTION - it's not there.


0

Response Number 4
Name: Jennifer SUMN
Date: May 3, 2009 at 12:01:46 Pacific
Reply:

Download the NIC drivers from Dell's Support site.

EEOC


0

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