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Wireless Router Problems: Can't f

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Name: funnytim
Date: July 15, 2008 at 23:16:41 Pacific
OS: Windows XP Pro
CPU/Ram: 256mb intel
Product: Airlink AR325W
Comment:

Hi,

I am helping my friend to fix her wireless internet connection.

The problem is that she cannot seem to be able to connect to it (the router and internet) wirelessly. With a wired connection, the internet seems to work fine, HOWEVER on going into the local area connection properties and ipconfig, it shows the IP address and default gateway as the IP assigned by her ISP, not her router. (ie. does NOT show gateway & ip as 192.168.x.x).


Her currect setup is:

Modem--> Router --> 2 comps connected via WIRED, but properties show ISP info, not router info (by info i mean default gateway, IP address, etc)
--> laptop connected wirelessly, but can't connect to router.


On the 2 comps connected via wired, i cannot access the router at all (not even from the supposed default gateway). as mentioned the ipconfig properties can't find the router gateway anyway.

I'm planning on trying a hard reset on the router, but does anyone have any other suggestions i should try in fixing it?

I think it may be in "bridged mode", however how can i get into the router to "unbridge it"?

The router is a Airlink 101 AR325W.


Many thanks.



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Response Number 1
Name: Curt R
Date: July 16, 2008 at 07:36:53 Pacific
Reply:

It sounds like you need to reset the SOHO router to factory defaults and start over.

Once restarted (make sure you have the manual/setup guide at hand before starting) connect to the web management interface of the router and ensure it's getting it's TCP/IP information from the provider.

Then, ensure DHCP is enabled and a proper scope created.

Check to ensure the internal (LAN) interface of the router has a correct IP address within the DHCP subnet. Generally speaking, that IP will be 192.168.0.1 or 192.168.1.1

If that all looks as it should, connect a client (wired) and reboot it and once it's done booting, check to ensure it's now getting an IP within the DHCP scope and showing the internal interface of the router as it's gateway (again, either 192.168.0.1 or 192.168.1.1)

If that's all working properly, then wireless clients will be able to connect once you setup the wireless network. Don't forget to secure the wireless to prevent anybody else using your internet.


0

Response Number 2
Name: wanderer
Date: July 16, 2008 at 10:57:24 Pacific
Reply:

"it shows the IP address and default gateway as the IP assigned by her ISP"

Either the wan cable is plugged into the switch part of the router or the router is set to bridge.

Start by confirming correct wiring.

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Response Number 3
Name: funnytim
Date: July 17, 2008 at 22:09:02 Pacific
Reply:

Wiring is confirmed correct, because she said it 'suddenly stopped working'.

I guess I will try reseting the router and i'll let you know what happens.


0

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