Wireless not connecting

January 16, 2012 at 01:41:32
Specs: Windows XP
I have got a new laptop from work and I cannot get our home wireless to connect. It works on our phones and we can use our neighbours laptop with it but just not ours. It is showing that our wireless is an option but we cannot get onto the internet, page cannot be found/no connection messages come up!

What could be wrong/solution?

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January 16, 2012 at 05:32:29
Have you entered the wireless key in the laptop's connection dialog when you click on the network you want to use?

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January 16, 2012 at 14:03:26
Yeah we've done that. Our wireless id comes up and we can select it to connect too it just won't connect?

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