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Wireless Internet Issue (DSL)

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Original Message
Name: nasTone
Date: October 8, 2007 at 12:49:49 Pacific
Subject: Wireless Internet Issue (DSL)
OS: Vista
CPU/Ram: -
Model/Manufacturer: Gateway
Comment:

I am pretty new to the wireless networking world. My computer (wired) works perfectly fine with the router. My issue comes in with the laptop (wireless) connection.

As for information, here goes:

Internet Service: ATT / Yahoo DSL (Milwaukee, WI)
Modem: Speedstream 4100
Router: Belkin F5D6231-4
Firmware: 2.00.002
Laptop OS: Vista Basic

I have accessed the modem (192.168.0.1) and changed the PPPoE option to bridged. I read elsewhere to do so. I saved the options and restarted the modem. As for router set-up, I have accessed the router (192.168.2.1) and changed the connection type to PPPoE. I have entered my username and password. The default setup was Dynamic. I was able to access the internet with the laptop with the router set at dynamic and the modem at its "factory" settings. The issue with that is the connection would be dropped within a minute or so. That is why I switched to the bridged option. Now, my laptop can "see" the wireless connection, but can only connect with a limited connection. I don't know what limited means seeing that I can't see my network computer or the access the internet. I am sure there is something on my end that I am doing wrong. I just need someone to point out what it is. I know the router isn't the best, but it is all I have at the moment. I know for sure that the network card in the laptop is not bad. I had it connected at Best Buy yesterday and it worked great!

BTW - The security and the firewall on the router are both turned off to try to get this to work. Also, I am within 5 feet of the router when trying to connect.

Thank you in advance!


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Response Number 1
Name: Jennifer SUMN
Date: October 8, 2007 at 16:53:07 Pacific
Subject: Wireless Internet Issue (DSL)
Reply: (edit)

Is the Firewall disabled on the wireless connection on the laptop?

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Response Number 2
Name: nasTone
Date: October 9, 2007 at 05:04:41 Pacific
Subject: Wireless Internet Issue (DSL)
Reply: (edit)

Yes, the firewall is turned off on the laptop.


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Response Number 3
Name: stevem5000
Date: October 9, 2007 at 09:01:11 Pacific
Subject: Wireless Internet Issue (DSL)
Reply: (edit)

Well,hard to say...but here's a couple of ideas to check...

1. Do you have any secuirty set up for the wireless???...if so, turn it off...see if it connects any better...
2. Check the wireless channel...I have not worked with Belkin routers, but I assume the default wireless channel is 6...make sure the router and the laptop are sending/recieving on the same channel...
3. Make sure the Windows firewall is turned off...it should not make any difference, but I can't count the number of times I have had problems connecting up, I turn Windows firewall off...things connect, then I can turn the firewall on and everything works...
4. How old is the Belkin???...is it possible it is "Defective"...My experience with the home routers is that the failure rate on some models seems to be higher than it should be...Can you get a different router to test your Belkin against???


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