Wireless Driver - Unable to Install

January 27, 2007 at 18:16:02
Specs: Windows XP, PIIII, 1.50GHZ, 256 Ram
I'm hoping someone can help me because I'm going to shoot myself.

I have a Compaq/HP NC6230.
Wireless Card = (Intel PRO/Wireless 2915ABG Network Connection.

My problem is this.
Yesterday I cam home (as usual) to work from home (as usual).

I noticed my icon for my wireless card wasn't showing up and I could not connect to the internet. I checked everything, rebooted, blah blah.

So I went to device manager to see if the wireless card was disabled and I noticied there was a little yellow circuit (looks like a yield symbol) with an exclamation point with it. Well I right clicked on it and it clicked properties. It stated that there were not drivers installed.

I went to install the drivers and it then stated "there was a problem installing this hardware: (name inserted here) An error occurred during the installation of this device.
Access Denied.

I don't know why it shows that since I logged on with my name and the Administrator name. I thought it might have something to do with the wireless card itself but I'm not sure where it is located within my laptop. I searched for some information to locate it's exact spot but was unable to find anything.

I'm not sure if it has anything to do with the card. If it does then If someone knows where it's at then that would be Great.

If not any idead would be fantastic.

Yours truly
Christina L.


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#1
January 29, 2007 at 01:46:34
Please check you were the administrator as XP blocks installs for restricted users (in ex called limited user) if this is not the case i will research for the drivers from the companys website, it may be the case of just reinstalling using the new drivers from the website, if all else fails REMOVE DRIVERS before reinstalling.

Bravo Computers UK
Support shouldnt cost the earth


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#2
January 30, 2007 at 11:05:27
I actually did all of that, which kind of stinks. I know I'm not a limited user on this machine. I have full Administrative rights.

I went to the intel web-site and tried to install new drivers and it wouldn't let me.
right now there are no drivers installed for the wireless card and it won't let me install them either. Im not sure what happened it just stopped working. It's internal on my laptop so I'm not sure where the wireless card is located either.


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#3
January 31, 2007 at 21:07:56
What I would do (can be risky sometimes) is uninstall the device completely. Then let windows do the magic "Plug N Play". If all else fails that would be a last resort.

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