A laptop with a PCMCIA-WiFi card, routinely connects to the internet at Unwired Hotspots. I am trialling Virgin Home Broadband, and the 'agents' at Virgin say that my wireless network is satisfactorily setup [on a desktop]. However, the laptop's systray connection icon KEEPS showing a red cross through it for Virgin, but not for Unwired. The Virgin agents says that there must be a fault with the WiFi card if there is a red cross through the connection icon. Yet the card works well for Unwired. How to solve ? Basty

Have you installed the VirginMedia Connect Software ?? and are you using the Virginmedia (NTL) Netgeaar Router ? I have had problems using some other Routers...

ITguru Virgin did not give me any software to install. The 'gadget' (router/modem ?) they gave me is what I'm using. The 'agent' wanted me to connect the laptop for starters by ethernet cable - I would like to oblige, but the only Network Adapter that Device Manager shows is the PCMCIA-WiFi card. I'm working on trying to get the ethernet socket functional. Maybe the ethernet cable will trigger wireless receptivity - apparently some code has to be inserted into the laptop to allow it to see the network.... Basty

You have to setup with Ethernet Cable connection first and they should of sent you a CD, the laptop has to be authenticated. I am assuming you are VirginMedia Cable and not BT Line ?? If you are on Cable, they would of sent you a Blue Modem and White Netgear Wireless Router, if you aslo have the TV Set Top Box, they would also os sent you a cable 1into2 splitter.

I replied to this, but it has apparently gone astray. The modem connects ONLY to a power supply - and PCs by ethernet cable or wirelessly to the modem. My laptop is quite capable of connecting wirelessly to the internet, but not through Virgin ! Basty