|You have to setup with Ethernet Cable connection first and they should of sent you a CD, the laptop has to be authenticated. |
I am assuming you are VirginMedia Cable and not BT Line ??
If you are on Cable, they would of sent you a Blue Modem and White Netgear Wireless Router, if you aslo have the TV Set Top Box, they would also os sent you a cable 1into2 splitter.