Wireless connection fails/IP renewal fails

December 25, 2009 at 20:49:55
Specs: Windows XP Pro SP3, 2.13GHz/2GB

Hello
I have a Dell latitude D610 laptop. OS: Win XP SP3. Following network adapters:

Broadcom NetXtreme 57xx Gigabit Controller (driver version 9.52.0.0)
Dell Wireless 1370 WLAN Mini-PCI card (driver version 3.100.35.1)
I have Linksys WRK54G router that's connecting to the internet through a cable modem.

I see the SSID - the signal seems to be good. But connection ends up with "The connection has limited or no connectivity". When I try to "Repair" the connection it fails to renew the IP address. I end up with the message:
"Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address".

I have WEP security on the router and have ensured that I am entering the right password. Interesting thing is when I connect this same laptop to my router using a wire, not only does my wired connection work but also my wireless connection comes alive. My laptop shows two working connections. But when I disconnect the wired connection the wireless also dies. Another interesting thing: I can connect wirelessly to the router using a different laptop (HP).

I have had this router and the dell laptop for a while. They were working fine together. Then a few days back my wireless connection began to act up. The router signal became sporadic. When the signal was there and I would be connected the connection was very slow. So I decided to update the router and my laptop drivers. I wanted to update my router firmware first but I was having trouble with that so I went ahead with the dell wireless card update first. That alone didn't seem to make any difference. Then I was finally able to update the firmware of my router. The router signal became steady after that and while I am now able to connect my other laptop to it my dell laptop wireless connectivity continues to be broken in the way described above.

Any help would be greatly appreciated.


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#1
December 25, 2009 at 22:17:10

Go back into the router admin interface using your other wired system and look closely at the wireless configuration page.

When you try to connect wirelessly from the problem system you need to make sure you are using not only the correct WEP key but match whether the wireless network is Open or Shared key and also the key sequence number ( From 1 to 4)

Unless you have the exact correct settings in the client machine you will not be able to connect.

Goin' Fishin' (Some day)


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#2
December 25, 2009 at 23:44:06

Confirmed the key sequence number. Went with the "Open" key
default that showed up for WEP type of connection. Also tried
"Shared".

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#3
December 26, 2009 at 00:52:27

OK in the problem machine does the wireless connection show in Control Panel> Network Connections ?

If so then right click it and select Properties tab.
Scroll down through the list of protocols used by the connection until TCP/IP is highlighted and click the properties tab. Make sure "Obtain IP Address automatically" is selected. Accept & ok your way out then reboot.

Goin' Fishin' (Some day)


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Related Solutions

#4
December 26, 2009 at 01:04:54

Yes, obtain IP auto is selected.

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#5
December 26, 2009 at 02:49:02

When you tried shared key and confirmed the key sequence number did you restart both the router and the laptop?
I recall when I set up my own home network that an open key would not work. I have just been through changing my WEP key from sequence 3 to sequence 1 so my kids Nintendo DS could connect. They can only use key 1.
When I did so and rebooted the router my other machines could no longer connect with error "Limited or no connectivity" That is why I keep coming back to there being something amiss in your laptop's configuration.

Go into Control panel> Network Connections.
Rightclick on your wireless connection and select Properties

In the "Preferred Networks" box highlight your wireless connection's SSID and click the Properties tab.

Verify that all the settings match your router. OK your way out and if necessary reboot.

Goin' Fishin' (Some day)


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