WIFI won't work on my HP laptop running Vista

Hewlett-packard / Dv6326
August 12, 2010 at 08:42:37
Specs: Windows Vista
My wifi was working fine until I bought a new D-link router. At first I connected fine, but I didn't have the networking I wanted, so I put in their installation CD and that's when everything went to H_ _ _! Something about it corrupted my system. So I installed new drivers. Forget resetting the D-link etc. I'm angry about the router! ! ! Now, I just want my laptop to work when I travel and I get nothing anymore. Can you help me? It used to work fine. . .

See More: WIFI wont work on my HP laptop running Vista

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#1
August 12, 2010 at 15:00:55
What's not working? I understand your anger, but we can't fix it if what don't know exactly what's wrong.

He attacked everything in life with a mix of extraordinary genius and naive incompetence, and it was often difficult to tell which was which.
- Douglas Adams


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#2
August 12, 2010 at 21:01:14
I Show there is a wifi spot available and see the signal, but I cannot connect. I have tried manually, automatically, everything. When I go to the control panel and look at it, it shows it is working properly. I've been through the troubleshooter. Wish I could tell you what's wrong. I believe the CD from D-link corrupted my drivers. So, I reinstalled the drivers. But now I don't know why I can't connect! Support at D-Link says: "Too bad - you've got a faulty laptop." Nope - I don't believe it. It worked great every time until I put their CD in it!

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#3
August 13, 2010 at 04:10:50
Try doing a factory reset on the router. Small button on the back usually and a ball point pen should do it. Then, don't use their disk. Let Windows rediscover the router and try and connect.

He attacked everything in life with a mix of extraordinary genius and naive incompetence, and it was often difficult to tell which was which.
- Douglas Adams


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Related Solutions

#4
August 13, 2010 at 07:33:19
Yes
Do you have a site with drivers you particularly like? Can you lead me through specific steps that will totally clear my computer of all drivers associated with wifi, then install new ones? Clearly, when I installed new drivers, I must have done something wrong.
Here is what I have done so far:
-Checked the wifi button on laptop
-reset router by unplugging, retsetting with ballpoint pen, rebooting from my fiberoptics system (I do not have a motem)
-cleaned off (I thought) all old files associated with wifi and installed new ones at the HP site
-Checked my wifi connection properties to see if wifi was operational (computer said it was) and run the troubleshooter
-tried the wifi connection outside of the one I have in my house. (Laptop receives the new information and the signal, but will NOT connect).
-thrown OUT the D-link CD
-tried to connect manually at several wifi locations
-given up
Maybe there is nothing else I can do.

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#5
August 13, 2010 at 08:45:05
I like this program for cleaning stuff out. http://www.piriform.com/ccleaner/do... Use the Maximum strength setting. When installing do not allow it to install the Yahoo toolbar. Just take the mark out of the button.

Then use the program to clear out all the D-link wireless stuff.

BTW, in spite of what D-link says, it could be a bad router.

Can you go somewhere where there is a wireless connection outside you home and try to connect?

He attacked everything in life with a mix of extraordinary genius and naive incompetence, and it was often difficult to tell which was which.
- Douglas Adams


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#6
October 31, 2010 at 03:56:27
I have had a similar problem. The DLink software hijacks the Windows configuration software. Mine is for a USB wireless adapter. If the adapter is not installed it does nothing. Part of the Windows configurator does not work. It shows no connection.

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#7
November 1, 2010 at 23:16:47
Yes Fred, I've been looking around and I see many problems like this with the D-link router(s). I have never gotten my laptop to work wireless with it and D-Link has worn me out. (I can use everything I have hard-wired). I cleaned up my laptop and it works just fine wireless elsewhere. D-Link won't take responsibility about the router, but then I always get a very foreign voice on the other end. I wonder if the company realizes the extent of the "bad press!"

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