wifi ok but not at home- others can connect to home wifi

June 18, 2012 at 18:33:10
Specs: Windows Vista
The laptop will connect to outside wifi networks but not my own
Others can connect to my wifi with no problem
I was finally able to get connected to my network but still no internet connection
Appreciate any input~

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June 18, 2012 at 18:38:26
Use some computer that works to help figure out what is going on. Settings for network and dns and such need to be checked.

Router/modem may play a part also and it may depend on how you connect to your isp.

Hang up and live.

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June 18, 2012 at 18:52:52
Thanks- this is a bit of a hassle because it's actually my in-laws laptop, but here's a little more info:
I can connect to their network with my iPhone & laptop, and they can bring their laptop to my house and get onto my network.
[They recently switched to Uverse- I have AT&T DSL]

I reset their gateway and accessed the settings to see if anything looked obvious but ultimately went with the defaults and made sure everyone that was able to connect prior, still could. After this, I was able to get his laptop onto the network but can't figure out why it won't connect to the internet.

I think his Norton is out of date, but could that cause this?

It is a POS Dell with a celeron-m processor, so very slow- but he is able to get onto my network. I was thinking about just doing a system restore on his laptop but waiting as a last resort. Add to that having to try to trace the problem while getting the third degree...

Thanks again for your help- I can usually figure this stuff out, but I'm stumped.

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June 19, 2012 at 07:26:49
If you're able to connect wirelessly everywhere else but at home, then I suspect the issue is your wireless profile for your home WLAN.

When you're home, try deleting that profile and once you've done that, try to connect to your WLAN again and see if it doesn't work then.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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Related Solutions

June 19, 2012 at 10:36:50
You need to look at a working model. It will have a way to show the network settings either from command line or from a menu type setting.

If some person can connect at your home then we can assume that the settings they have are correct. We can also assume yours are wrong.

Unless your router has blocked your computer it almost boils down to dns ip address.

You say you can get connected? Then we need to get from your router to the internet. That generally involves two things.

One is a correct IP address, subnet mask and correct gateway address. That is what you need from the other computer.

Second is a way to convert FQDN or domain names like computing.net to an ip. that is done by an IP number that your ISP offers or simply use the router's IP address. Most modern routers will allow dns to be sent through it if it was set up.

Dunno why you rest some other router.

Hang up and live.

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June 19, 2012 at 11:03:58
EffinComputers when you are connected at home wirelessly do a ipconfig /all and post the results for our review.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

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