Solved why won't my gateway DX4860 desktop connect to wifi?

April 3, 2016 at 14:34:26
Specs: Windows 7
My desktop (gateway DX4860) can't find any wifi signals at all, my phone and other devices are connected so i know its not a router problem. I tried plugging ethernet in but the cable is crappy and old

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✔ Best Answer
April 3, 2016 at 15:31:50
Sometimes the olde "clip across the ear" resolves things...

For clarification though. Do you know if the wifi card (as described in device manager) is just that; an an admin/plugin card? If the latter - an add in card then it may be slightly loose in or displaced in its socket. And all you would need to do is to remove power completely from the desktop - i.e. remove the poor cord. Then open the case; remove the card and re-inserrt firmly. Restore power and see if it is (still) OK. Equally - again with power cord removed - simply press firmly on the add in card to ensure it is firmly inserted... Then restore power etc...

The reason for removing the power cord, rather than simply switching the desktop off via its on/off switch, is that if the power cord is still attached, and the main sockets is "live", then there will be volts running around the motherboard (even though you think the system is actually switched off).

Removing cards etc. whilst there are volts running around the motherboard risks damaging the cards/motherboard... So with any desktop/tower system remove the power cord... And with a laptop remove the battery too.



#1
April 3, 2016 at 14:49:55
Did it ever work on wifi?

The specs for this model seem to include a built in wifi adapter; but the user manual "seems" to imply not?

Is there an board wifi adapter; or do you have a plugin card to the same end?

Device manager will tell you if there is a wifi adapter (of any kind) present.

I tried plugging ethernet in but the cable is crappy and old

But does it work with on ethernet/cat-5 cable or not; and have you tested with another (better/new) cable?

This is a link to a download (.pdf format) of the manual;page 21 is where id discusses wifi etc...

https://www.computerusermanuals.com...


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#2
April 3, 2016 at 14:57:38
The computer used to be on the wifi and it would always stop working now and then but I got a new laptop so i haven't used the desktop in a while and today it couldn't even find any networks.
and in device manager it just says wireless LAN card
andI don't have anymore ethernet cables

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#3
April 3, 2016 at 15:04:20
Cables are cheap ($3-5 for sort stand no frills one)? And does it work or not with the ethernet cable you have to hand?

Is the wifi enabled on the computer?

When you look at the back of the desktop case - is there anything sticking out that resembles an antenna (a short stick) or anywhere that might once have had such an item screwed into a connector (possibly on a plugin card,or on the actual backplate assembly itself)?

Does device manager show any exclamation marks against the wifi adapter? Is the adapter enabled (right click on it): What does it show in the mini window that ought to open?

Can/have you downloaded and reviewed the manual for your Gateway (via the link I posted earlier) - page 21 etc.?


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#4
April 3, 2016 at 15:18:25
Fixed it! literally kicked it and turned the wifi on thanks for your help! i feel slow haha thanks again ^_^

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#5
April 3, 2016 at 15:31:50
✔ Best Answer
Sometimes the olde "clip across the ear" resolves things...

For clarification though. Do you know if the wifi card (as described in device manager) is just that; an an admin/plugin card? If the latter - an add in card then it may be slightly loose in or displaced in its socket. And all you would need to do is to remove power completely from the desktop - i.e. remove the poor cord. Then open the case; remove the card and re-inserrt firmly. Restore power and see if it is (still) OK. Equally - again with power cord removed - simply press firmly on the add in card to ensure it is firmly inserted... Then restore power etc...

The reason for removing the power cord, rather than simply switching the desktop off via its on/off switch, is that if the power cord is still attached, and the main sockets is "live", then there will be volts running around the motherboard (even though you think the system is actually switched off).

Removing cards etc. whilst there are volts running around the motherboard risks damaging the cards/motherboard... So with any desktop/tower system remove the power cord... And with a laptop remove the battery too.


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#6
April 3, 2016 at 16:49:12
yea, the plug-in card was loose too thanksss

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#7
April 3, 2016 at 16:53:42
Thank you for the feedback/update...

Enjoy...


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