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Why is my internet so slow?

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Name: kFitch
Date: January 24, 2009 at 09:13:36 Pacific
OS: Windows XP Media Center Ed. SP3
CPU/Ram: 2.00 GHz /2.50 GB
Product: Dell / Dimension c521
Subcategory: Broadband
Comment:

speedtest.net says that my download is 217 kb/s and my upload is 101 kb/s.
Which is unbelievable because my internet download barely ever tops 25 kb/s
Two of my friends have the same exact internet as me and when we download anything on their computer it's usually 100+ kb/s
But me and another friend who also have the same internet, our download speeds never reach 30 kb/s
All four of us have the same exact ISP and modem and all that stuff, but two download extremely fast, while me and my other friend are waiting forever for small downloads.

If it helps, the two with the slow internet live on one side of town, while the other two live on the other side of town. I don't know if that's relevant, but it couldn't hurt.

Any suggestions?



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Response Number 1
Name: guapo
Date: January 24, 2009 at 10:11:11 Pacific
Reply:

Run TCPOpimizer on the machine.
www.speedguide.net


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Response Number 2
Name: kFitch
Date: January 24, 2009 at 13:45:12 Pacific
Reply:

Ok thanks. I did that, and had it 'optimize' everything, but I'm not noticing any difference.
Is there something I could be missing?


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Response Number 3
Name: vipergg
Date: January 24, 2009 at 14:07:00 Pacific
Reply:

Make sure your nic card is "not" hardcoded to a specific speed , it should be auto for speed negotiation .


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Response Number 4
Name: StuartS
Date: January 24, 2009 at 15:17:37 Pacific
Reply:

Are we talking about dial-up or broadband here because 30 kbs is slow even for dial up. 217 kbs is outside dial-up speeds but slow for broadband.

If it is broadband what is your contracted speed? If it is dial-up then being on the opposite side of town can make a huge difference. It will even make a difference with broadband so such comparisons are worthless.

The speed of the NIC will make no difference. Even if it is operating at its slowest speed of 10 Mbs that is still a lot faster than any Internet speed.

I suspect somewhere along the line we are getting confused between bits and bytes. Bits are usually expressed with a lowercase b and bytes will an uppercase B.

Stuart


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Response Number 5
Name: kFitch
Date: January 24, 2009 at 17:03:58 Pacific
Reply:

I have Windstream Broadband and I believe in the contract I'm supposed to have at least 3 Mbps of speed.
I've tried everything and I'm still only downloading at 25 kB/s tops


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Response Number 6
Name: guapo
Date: January 24, 2009 at 19:52:21 Pacific
Reply:

Take your PC to the other side of town and see if it changes.


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Response Number 7
Name: Analyst
Date: January 24, 2009 at 21:30:47 Pacific
Reply:

Talk to your ISP technical support. There's a chance you have a bad modem or bad line. I see it from time to time.

Assume that I already did an Internet search.


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