why does bing but not google suddenly work on my computer?

March 11, 2015 at 11:20:03
Specs: windows 7 and 8
Google works on 2-wireless phones, 2-wireless tablets but not on 2-computers. 1-wired and 1-wireless. Bing works great on the 2-computers but not google and I don't care for bing. Sometimes when I reboot the router it fixes it for a short period but mostly it doesn't.

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#1
March 11, 2015 at 11:34:57
When you go to the Google home page by typing www.google.com in the address bar on the two computers, what exactly happens? Is there an error message on the screen, if so what does it say?.

Or would you be meaning the Google Chrome browser - if so an answer to the above might still help?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 14, 2015 at 10:23:49
Getting even stranger. I get the text "page not available". Now it turns out the neighbor guy has the same problem but the cable company says its 2 different things. Also, when the cable guy " pings" my system it runs incredibly well for a out an hour or two and then goes down again. I think the google/bing may have just been a coincidence.

message edited by hilgefort


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#3
March 14, 2015 at 10:34:57
It might be best to contact your server about this one - it is an area that they deal with all the time.

Always pop back and let us know the outcome - thanks


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#4
March 18, 2015 at 13:46:44
As of now, everything from the cable companies pole, all the way to my computer, which is 3 months old, and the laptop which is 6 months old, has been replace ex except time Warners modem. They say the problem is not in the modem but rather I. The brand new router but they can't explain why the same problem exist from before all these upgrades. Could think maybe a time when time warner is wrong and the problem rests with old (when it was hooked up 18 months ago the modem was a used one) equipment? Just saying!!!

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#5
March 18, 2015 at 15:15:05
Just making sure I understand properly:

Are they saying the problem is with your computer then?

When you say Google do you mean Google Chrome browser or the Google webpage?

When you say Bing do you mean Internet Explorer with Bing home page?

What happens if you go to www.google.com from Internet Explorer?

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
March 18, 2015 at 16:00:14
Google web page, not chrome. Bing works in internet explorer, most of the time and when things are acting up, searching from google.com turns up the message "can not display page". But by that time everything quits working. I've gotten to the point where I am just unplugging the modem and router every 4-6 hours and replugging them back in. This works most of the time but about 1 out of 3 times I still have to wait 20 minute or so with sporattic service.

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#7
March 18, 2015 at 16:29:17
If two computers are doing this then it's real difficult to see that it is a computer fault - although coincidences can happen I guess.

Did your server say it was a computer problem?

Always pop back and let us know the outcome - thanks


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#8
March 18, 2015 at 19:58:50
All time warner says is its not in their equipment. Based on that, and it affects 2-computers at the same time it has to be the router or modem. The router was replaced 5-days ago without fixing the problem and time warner says the modem is fine. The modem is theirs.

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#9
March 18, 2015 at 20:01:37
It only went down once this evening and I will be moving to another state soon (where they have someone other than time warner) so I'm just going to live with it for a few weeks before pulling the plug.

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#10
March 18, 2015 at 20:06:03
OK thanks. Hope it works out better when you've moved.

Always pop back and let us know the outcome - thanks


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