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Westell DSL Modem

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Name: Boogyman
Date: April 25, 2004 at 12:40:10 Pacific
OS: 98 SE
CPU/Ram: Pent 4 512
Comment:

I dont know if this is the place to be posting this but I really need help. I recently got a DSL modem from bellsouth and they use the Westell modems. I am using the USB connection through it right now because I cant get the ethernet connection to work. It's like it doenst even recognize that the modem is there. So, what I am asking is how do I get the modem to recognize that there is an ethernet connection present.


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Response Number 1
Name: bbqbeef
Date: April 25, 2004 at 15:31:47 Pacific
Reply:

the modem might have a bad port. the cable or nic might be bad. does bellsouth have any suggestions?


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Response Number 2
Name: Boogyman
Date: April 25, 2004 at 17:05:46 Pacific
Reply:

Yeah they said my NIC might be bad, but it works for other things and for another modem i have. They said try going through the installation again and it will detect it. Also, the reason I am wanting to use the ethernet is because I am getting download speeds at 20kb... is that normal for USB or is there something wrong with the modem or my connection even.


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Response Number 3
Name: edepke
Date: April 25, 2004 at 18:54:02 Pacific
Reply:

see if you can ping the modem disconnect the usb 1st


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