web site not loading

Toshiba / Satelite c660-1ld
June 13, 2011 at 06:22:02
Specs: Windows 7
Computer doesn't load certain sites its a new toshiba ,i want to get to the bruno mars fan site it will not come up ,but did on my old hp laptop ,which is being repaired what can i do ?

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June 13, 2011 at 08:47:33
Do other sites load ok? for example can you see Google?

If you can see Google I would suggest trying a different browser such as Chrome, or FireFox.

Also, what Internet Security Software are you using? i.e. Symantec / Norton, AVG, McAfee? Some programs will block sites which are deemed to be unsafe. Try disabling the software and trying again.

Finally, try restarting the router.

Hope this helps.

Dean Spencer
Eitex IT Support

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June 17, 2011 at 04:28:36
thank you i loaded firefox and all is good .sorry for the late reply ,and thanks again x

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