|I recieved this response (see below) recently from the makers of my device, can anyone give me a step-by-step guide to how to install my external storage device directly into my computer as I don't understand the process or what raid Is etc etc etc.... |
Thank you for contacting Western Digital Customer Service and Support. My name is Benoit
If the device does not get recognized at all anymore in disk management there could or be something wrong with the disks or be something wrong with the interface which connects the hard drives with the computer. What you can try since it is a mirror edition is to open the casing and plug the drives straight into a computer. If the drives are in raid 0 this should work with both disks, if the drive was in raid 1 it should only work with the first drive in the sequence, drive 1.
I am sorry but that would be the only solution to try and get your data back without having to pay for a data recovery.
Sorry for the inconvenience.