Solved W10 PC no longer can access Toshiba printer shared folder

October 5, 2016 at 00:34:57
Specs: Windows 64
Tow different windows 10 machines can't access Toshiba e-studio printer shared folder .

- We have three Toshiba printers same model "e-studio 275" , both devices can't access all

the printers shared folder .

- other devices are still able to access the folder "XP ,7 , 8.1 and 10" .

- I reviewed all the printer's settings and they are the same .

- Nothing changed on the printer side or the PC's .

-Turned off antivirus and firewall.

- Both devices can ping the machines , access their web interfaces ,print ...etc.

- One month ago everything was fine .

So, any suggestions ?

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October 6, 2016 at 12:46:18
If the two PC's in question still have LAN and internet connectivity then this really isn't a "network" issue.

Having said that, have you tried deleting then reinstalling the printers on the two PC's?

What happens when you ping the IP address of the two printers from the two Windows 10 PC's?

What, if any changes have been made on the two PC's just prior to them stopping working?

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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October 7, 2016 at 07:13:04
✔ Best Answer
If you are referring to being able to access a network folder on a computer or server from the printer panel then it is a network issue. This might be a Windows Update on the server or computer that the folder resides on. This might need the printers to have the network access password added or updated or the access level read/write corrected on the machine hosting the folder or of the folder itself (check share settings on that machine and folder).

You have to be a little bit crazy to keep you from going insane.

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