Solved VOIP phone/router set-up complication

July 5, 2011 at 09:47:26
Specs: Windows XP Prof. Service Pack 3, 1.17GHz; 3.42 GB RAM
I am a remote worker and have just been sent a VOIP phone(Mitel 5312 IP Phone)/router (linksys Wireless G 2.4GHz Broadband Router: Model WRT54G) to set-up to take phone calls from work.

The problem is, my home internet router(2Wire Gateway Model:2701HG-B wireless router from AT&T) is currently plugged into a wall jack downstairs with my "main" personal computer while my workstation, which is a laptop with a docking station, is upstairs in my office, simply using a wireless connection to the router downstairs.

The VOIP phone instructions suggest that the only way I can make this work is if I move my workstation downstairs so that I can plug into that active wall jack, but I obviously don't want to do that if I don't have to.

Is there a way to somehow set up my VOIP phone/work router upstairs in my office so that it wirelessly connects to my personal/home router downstairs?


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✔ Best Answer
July 6, 2011 at 07:34:51
You are going to have to make some changes at home before you'll be able to make the VoIP phone work.

You metion having a 2wire device. This will be a "combo" unit that is a modem/router/wireless AP all wrapped up in one device. If I'm correct, you'll only ever be able to daisychain your second router to the 2wire.

I've never played with VoIP at home so I know nothing about that side of it (but I know all about the Enterprise side of VoIP because we use it at work) but if wanderer is right, then your VoIP probably still won't work even if you have it plugged into the 2wire with a network cable.

From the sounds of it, the router you got from your company needs to be the unit connected directly to the internet.

If this is true, you need to get a modem that is nothing else but a modem. Then you would plug your company supplied router into it.

Since you're using ADSL, I suspect you have phone outlets all over your house. There's nothing stopping you from plugging your ADSL modem in upstairs where you need the VoIP phone. Then, plug your company supplied router into it. You could then bridge the 2wire device to that router and set it up downstairs and connect your PC down there to it.

This solves all your problems but is dependent on you getting a modem from your ISP that isn't a combo unit. Some ISP's, like mine, supply that equipment. Other's charge the customer for it. With luck, your ISP is like mine. If not, you might be able to claim it as an expense at work and have your company pay for it since it will be required to make the VoIP phone work.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***



#1
July 5, 2011 at 12:16:14
If both router's are wireless enabled and one has "bridge mode" you could enable "bridge mode" on the one and connect the other "bridging" the wireless LAN to it.

Other than that, you could connect with a physical network cable if you have a cable running from the one room to the other.

I have no experience doing the wireless bridge connection so can't speak to it. But, if you have a network cable running from the existing router to where you want the other router then I can help you.

Simply click on my name above in my response and read my "how-to" guide titled, "Add a second Router to your LAN" You'll want to use the single subnet scenario where you connect the two routers "LAN port to LAN port"

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
July 5, 2011 at 13:08:43
Thanks Curt- I don't know the logistics of bridging, but I would love to hear if that is a viable solution!

The two computers are nowhere near each other right now, so using one super long cable isn't an option.


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#3
July 5, 2011 at 14:38:40
Bridging is viable. Read the manuals for the two routers for more info on their capabilities. You might want to hit google for more how-to info on bridging a wireless network.

I wish I could provide some but we connect our wireless AP's to switches via network cables so I've never had to bridge.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
July 5, 2011 at 16:09:28
wireless bridging is viable but not for VoIP
you would be better off trying to use a wireless phone hooked up to the voip router that is plugged in downstairs.
though all these devices run on 2.4gHz. See if you can get a wireless phone running on 5ghz

http://www.nextag.com/5ghz-cordless...

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's


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#5
July 5, 2011 at 20:50:43
Thanks- I'll have to talk to my company- they provide a specific phone to use, so I doubt they would approve the purchase of a different one, solely for my convenience.

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#6
July 6, 2011 at 07:34:51
✔ Best Answer
You are going to have to make some changes at home before you'll be able to make the VoIP phone work.

You metion having a 2wire device. This will be a "combo" unit that is a modem/router/wireless AP all wrapped up in one device. If I'm correct, you'll only ever be able to daisychain your second router to the 2wire.

I've never played with VoIP at home so I know nothing about that side of it (but I know all about the Enterprise side of VoIP because we use it at work) but if wanderer is right, then your VoIP probably still won't work even if you have it plugged into the 2wire with a network cable.

From the sounds of it, the router you got from your company needs to be the unit connected directly to the internet.

If this is true, you need to get a modem that is nothing else but a modem. Then you would plug your company supplied router into it.

Since you're using ADSL, I suspect you have phone outlets all over your house. There's nothing stopping you from plugging your ADSL modem in upstairs where you need the VoIP phone. Then, plug your company supplied router into it. You could then bridge the 2wire device to that router and set it up downstairs and connect your PC down there to it.

This solves all your problems but is dependent on you getting a modem from your ISP that isn't a combo unit. Some ISP's, like mine, supply that equipment. Other's charge the customer for it. With luck, your ISP is like mine. If not, you might be able to claim it as an expense at work and have your company pay for it since it will be required to make the VoIP phone work.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


Report •


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