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very *weird* ping issue - puzzling

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Name: Jason
Date: October 10, 2001 at 13:51:36 Pacific
Comment:

Hi. I've got a very puzzling problem which, at least to me, seems backwards from most. I've got a server running NT4 that can see all of the LAN, including two domains. I can transfer files between computers in the LAN, access the internet from the server and the workstations, etc., but I cannot successfully ping any other computer in the network from the server (Request timed out). I can, however, successfully ping the server from any other computer in the LAN! I do have a couple of network devices that have browser interfaces, and I cannot connect to them inside the LAN from the server. I can connect to them from elsewhere. How is it that from this sever I can access every computer in the LAN, access the internet, and successfully RETURN ping requests from the LAN, yet I cannot ping anything actually in the LAN?! Basically, the network operates normally in every function and this issue doesn't seem to affect anything except not being able to use the browser accessible items in the LAN, but this issue has got me stumped. Any help would be greatly appreciated! Thanks in advance.



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Response Number 1
Name: John
Date: October 11, 2001 at 06:26:05 Pacific
Reply:

Do you have any firewalls on the server or
workstations.
Check your TCP/IP Advanced properties, see if
you have security enabled. You might have a
port used by ping disabled.


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Response Number 2
Name: Jason
Date: October 11, 2001 at 08:21:56 Pacific
Reply:

Thanks for your response, John. At one time we had BlackICE Defender installed on the server, but in hindsight I believe the issue may have occured before it was removed. We now have a hardware firewall on our internet router, but it appears to be working properly. The TCP/IP advanced properties indicate that security is not enabled.

Let's assume that BlackICE or some other firewall program was installed and then either not properly removed or corrupted. How would I go about reseting the TCP/IP to function around the altered settings? I'm not sure how a firewall actually redirects packets - is it in the registry, or would I need to remove and reinstall the protocal itself? Thanks again for your help.


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Response Number 3
Name: John
Date: October 11, 2001 at 17:21:25 Pacific
Reply:

If the firewall is or was on your internet
server, it should have no effect on your
internal network, so I doubt that is the
problem.

Have you tried to ping by Netbios name?
Try using the Tracert command, it works in a
similar manner as ping.


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Response Number 4
Name: Jason
Date: October 12, 2001 at 05:29:48 Pacific
Reply:

Yes, I have tried using tracert. I get no reply there either.

It seems as though the server is allowing data out, just not in. Thus, it must send the ping request but not recognize the return data. I'm guessing this is why the request is timing out rather than not finding the computer at all. But then why is it that I can see and transfer to and from a workstation via Network Neighborhood if I can't successfully ping the same computer?


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Response Number 5
Name: John
Date: October 12, 2001 at 08:25:50 Pacific
Reply:

Will it ping the loopback addrress
127.0.0.1?


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Response Number 6
Name: Jason
Date: October 12, 2001 at 13:50:08 Pacific
Reply:

Yes, the loopback is the only address it will actually ping correctly. That's another weird one, huh? I would figure if TCP/IP or the card was bad, the loopback would fail.

I can't even ping the switch IP, and it is directly connected.


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Response Number 7
Name: John
Date: October 12, 2001 at 18:13:42 Pacific
Reply:

It has to be a software issue. The port that
is supposed to listen for returned pings
must not be active, it's hard to say.
You might have to do a reinstall to fix it, but if the network is operating normally I think I would leave it alone. I can't
think of anything else right now.


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Response Number 8
Name: jay
Date: October 15, 2001 at 06:24:56 Pacific
Reply:

do you have wingate installed on u r server i seen it one time where wingate was useing dhcp to assign ip address's to all d pc's.


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Response Number 9
Name: thrillerit
Date: October 16, 2001 at 14:22:29 Pacific
Reply:

question:
have u successfully checked all the 'services' on your server.


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Response Number 10
Name: Jason
Date: October 18, 2001 at 06:38:36 Pacific
Reply:

No, we don't have Wingate, but we do use WinProxy, which is not supposed to block internal pings. At least it didn't before.

What do you mean about the services? I can ping the loopback and other workstations can ping the server in question, so I think TCP/IP is correct. Are there any other specific services that may pose an issue here?



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Response Number 11
Name: Joel
Date: November 1, 2001 at 09:09:01 Pacific
Reply:

You can ping the server by the loopback address, but can you ping it by its ip address?

If you cannot ping by its ip address, I would still suspect that something is wrong with the tcp/ip stack or most likely the driver for your nic.

What service pack are you running? You might consider reinstalling sp6a.


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stupid network....blah Non printing multiple cop...



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