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Verizon FIOS Port Forwards

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Name: Analyst
Date: February 19, 2009 at 14:56:55 Pacific
OS: NA
CPU/Ram: NA
Product: Acciontek / NA
Subcategory: Routers and Hubs
Comment:

Anyone else who does onsite services been having problems with getting alternate port number forwards on Verizon FIOS routers to work? I use an alternate port number for Remote Desktop (lets say 6000), and twice when I had a client switch to FIOS (home and business), the port forward doesn't work. A telnet test doesn't even indicate a connection. But it works internally and worked with the previous routers, even the DSL modem/routers they had. I spent about an hour once with Verizon support, but the guy couldn't figure out why the rules wouldn't work and he eventually went with the party line, "Verizon does not support port forwards, so there's nothing more we can do."

The predefined service ports seem to work ok like SMTP and PC Anywhere, thankfully, but it just seems these custom ports do not. Anyone else run into this?

Assume that I already did an Internet search.



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Response Number 1
Name: guapo
Date: February 19, 2009 at 16:39:57 Pacific
Reply:

There was similar thread just the other day and the answer was a static IP was needed on the target machine.


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Response Number 2
Name: Analyst
Date: February 19, 2009 at 18:34:36 Pacific
Reply:

I've setup routers and port forwards for years, and yes the target was a statically set.

Assume that I already did an Internet search.


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Response Number 3
Name: guapo
Date: February 19, 2009 at 20:02:13 Pacific
Reply:

I wasn't doubting your experience, I was just mentioning a similar situation. What router is being used now? Is it a Westell by any chance?


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Response Number 4
Name: Analyst
Date: February 19, 2009 at 21:12:31 Pacific
Reply:

Verizon is using Actionteks in this area.

Assume that I already did an Internet search.


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Response Number 5
Name: guapo
Date: February 20, 2009 at 05:19:15 Pacific
Reply:

I've been searching Google and apparently you aren't the only one having a problem with actiontec. There is a lot of talk but no real solution. One suggested test was to put the machine in the DMZ.

http://74.125.47.132/search?q=cache...

http://www.dslreports.com/forum/rem...


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Response Number 6
Name: Analyst
Date: February 20, 2009 at 10:31:51 Pacific
Reply:

Well, that was what I did for one of my clients as a workaround: I just cascaded a Linksys router behind the FIOS router and put the WAN port of the Linksys in the FIOS DMZ. The DMZ works, custom ports do not.

So I was wondering if anyone else has run into this problem.

Assume that I already did an Internet search.


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Response Number 7
Name: guapo
Date: February 20, 2009 at 15:32:00 Pacific
Reply:

As luck would have it, Verizon added a service for me today and they gave me an Actiontec M1424WR router. They upgraded the firmware too. I set up port forwarding for SSH on port 22 to my Unix box and it worked. I added the protocol and the IP of the Unix box in the web interface. I also lowered the setting to Minimum Security (Low) in the firewall section. Medium or high rejects all incoming requests. Did you set yours to low?


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Response Number 8
Name: Analyst
Date: February 20, 2009 at 23:03:05 Pacific
Reply:

Yeah. Try changing your RDP port number to a customer port number and see if your port forward will work.

Assume that I already did an Internet search.


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Response Number 9
Name: guapo
Date: February 21, 2009 at 05:57:03 Pacific
Reply:

I can't do it at the moment but I'll try it tonite.


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Response Number 10
Name: guapo
Date: February 22, 2009 at 16:13:44 Pacific
Reply:

I tried it and it didn't work. I enabled RD on the PC (XP Pro desktop), forwarded the port in the router and added the exception to the firewall. When it didn't work, I disabled the firewall, which didn't help. I connected to my neighbor's wifi, also an Actiontec, with my laptop and lowered his firewall settings.

Nothing worked. I could ping my external IP but when I port scanned it, port 6000 was not opened. So, the Actiontec is not opening the port.


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Response Number 11
Name: Analyst
Date: February 23, 2009 at 17:15:21 Pacific
Reply:

Yep.....

Assume that I already did an Internet search.


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Response Number 12
Name: guapo
Date: February 23, 2009 at 17:32:40 Pacific
Reply:

Now the question is why?


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Response Number 13
Name: excelpro_help
Date: February 25, 2009 at 07:43:06 Pacific
Reply:

Check out this discussion. I think it will answer your questions:

http://forums.verizon.com/vrzn/boar...

It help me. I am building a server at home using FIOS.


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Response Number 14
Name: guapo
Date: February 25, 2009 at 13:34:32 Pacific
Reply:

Actually, we were past that stage already since I was able to port forward SSH connections, which are TCP, to my Unix box. It's Remote Desktop on port 6000 that wasn't opening. The router listed it but when I port scanned it from my neighbor's network, the port wasn't opened. That means that actiontec never opened the port.


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Response Number 15
Name: Analyst
Date: February 28, 2009 at 13:16:45 Pacific
Reply:

You can actually make a telnet connection to an RDP port as a test, and to SMTP as well.

Assume that I already did an Internet search.


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Response Number 16
Name: guapo
Date: February 28, 2009 at 13:37:01 Pacific
Reply:

I used to telnet to port 25 all the time when SNTP servers didn't have the expn command disabled.


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