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Unable to ping friend on ADSL

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Name: Navigator1
Date: May 7, 2006 at 01:25:17 Pacific
OS: xp
CPU/Ram: 550/312
Comment:

I have a friend on Bigpond ADSL and I am unable to ping them. I am trying to use Remote Desktop to connect to their computer. They are using a Thomson 530 ADSL modem. Do they have to do anything there end.



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Response Number 1
Name: Bryco
Date: May 7, 2006 at 02:25:50 Pacific
Reply:

The friends PC has to be running Windows XP Pro or use a third party remote desktop application such as TightVNC.

Their firewall is probably blocking the ping and to use Remote Desktop your friend has to have Remote Desktop turned on.

Have them go to System Properties, Remote tab and place a tick next to Allow users to connect remotely to this computer.
They will need to create an account for you from that same page.

Turning it on will automatically configure the Windows Firewall to allow the connection (but not the ping).

If your friend is utilizing an additional firewall then they will need to configure it to allow the connection too. (port forward on port 3389).

HTH
Bryan


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Response Number 2
Name: Navigator1
Date: May 7, 2006 at 03:42:51 Pacific
Reply:

Thanks for the help but I I already done all that. Windows firewall is turned off and have alow remote connection enabled. A clue is when I do a ipconfig /all there is no wan ip address just a local address of the modem.


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Response Number 3
Name: Curt R
Date: May 7, 2006 at 05:10:46 Pacific
Reply:

It could be the ISP is blocking pings. Some do.

A clue is when I do a ipconfig /all there is no wan ip address just a local address of the modem.

Are there any devices between the PC and the modem...like a router? Does your friend have internet connectivity?


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