|Hi guys, |
In my house there are two computers connected to the Internet via a wireless router.
All was working fine until my Mum's computer started playing up.
The basic problem is that although the Internet connection is live and is up to speed, my Mum has a lot of trouble connecting to many websites. They don't seem to have much in common, and ranges from Betfair.com to Google Earth and others.
This problem occurs in all browsers and on my computer I don't have this issue that she does (apart from a YouTube video loading problem but that's another issue for another day!)
It doesn't come up with any error message, just has the loading bar that never results in a loaded webpages. Many webpages load perfectly, but many don't.
I have tried many things to rectify the problem from restarting the PC and the browser, reinstalling the browsers, malware/adware/virus checks, including deleting current checkers (AVG, AdAware, SpyBot S&D) and installing Spy Sweeper. I have also cleared out the cache, cookies, temporary files, and done soft resets on my router.
I cannot work out what could be the cause of this problem - but given that I can access the sites that she can't without a problem, and the internet speed (download and upload) matches both computers, then must be a problem within her computer. Nothing seems to work though. Does anyone have any ideas?
Your help is much appreciated!