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trouble receiving packets

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Name: SamPally
Date: September 5, 2006 at 03:16:24 Pacific
OS: Windows XP Home
CPU/Ram: AMD Athlon XP 2600+, 256
Product: Acer T120
Comment:

Hi there! About a couple of months ago, after using a good ethernet cable modem, my connection died. After repeated phone calls to my ISP (Blueyonder) i've been told its a problem with my network card. After connecting the modem by USB instead, my internet worked fine. However, i need the ethernet connection back so i can connect it to a wireless box for a laptop. The old connection says it has "Limited or no connectivity" and it seems to only send 50 packets and recieving nothing before dieing. I installed a new network card and this connection seems to have the same problem. I have tried the Windows XP SP2 fix, and ran a WinSock fix program, as well as trying the ipconfig/release ipconfig/renew etc. as instructed by my ISP. The IP addresses for the LANs are 169.254.28.125 and 169.254.220.77. The USB uses 82.34.74.65 if that helps. I have changed both connections to 100Mbps full duplex and still do not seem to be receiving anything. Any suggestions? Much Appreciated!




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Response Number 1
Name: msiegy
Date: September 5, 2006 at 09:18:27 Pacific
Reply:

More information please and clarification of your network setup/hardware. what are you using? a router/ap?

you said your using a usb connection straight to your computer. meaning a direct connection between modem and computer?



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Response Number 2
Name: wanderer
Date: September 5, 2006 at 11:31:42 Pacific
Reply:

sounds like you need to replace the ethernet card.

Give a person a fish, they eat for a day. Suggest they internet search and they learn a skill for a lifetime.


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Response Number 3
Name: OrionCA
Date: September 5, 2006 at 14:13:14 Pacific
Reply:

Ping the NIC at its loopback address of 127.0.0.1: If you get 5 OKs back it's probably not the NIC. Make sure you have the right drivers installed by going to the manufacturer's website and d/ling the latest versions.

If the NIC Is bad it's fairly cheap to replace. If it's built into the motherboard you can disable it in BIOS and install a replacement to a spare PCI slot.

Also make sure it isn't something as simple as a dirty RJ-45 connector or a loose connector: If the wires are clean and straight and the connector plugs in tight with an audible *snap* that's not the problem.


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Response Number 4
Name: Acej
Date: September 6, 2006 at 01:13:24 Pacific
Reply:

Hi,

Yeah, sounds like problem with your NIC obtaining a valid IP address. You said your IP address starts with 169, but if set to obtain IP automatically then start with 192.168 etc to access the internet. I believe is only allocated this type of address when has tried unsuccessfully to get an IP address dynamically. I'm sure you have already checked the settings from your post, but make sure is set to obtain IP automatically.


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Response Number 5
Name: SamPally
Date: September 6, 2006 at 08:40:45 Pacific
Reply:

Thanks for the suggestions guys. Like I said, the ethernet card is new and seems to be working fine according to the results of pinging the NIC at its loopback address (thanks for the idea!). And yes, I am using a simple router (well, I would be if i was connected ethernet-wise) and yup, straight from the back of the cable modem into a USB port on the front of my computer.


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