|I have a Toshiba Satellite laptop running Windows 7. It has a built-in wireless card and I've always been able to automatically connect to any wifi connection available. I moved into my sister's home with a Netgear/Clearwire router and adapter which I've never had any problem connecting to. Then one morning I opened my laptop and I had no available networks. Instead of the AT&T-like staircase bars icon indicating my connection, I have a square with a wire kind of icon. When I try to diagnose the problem, it says that there is a network cable unplugged or broken but everything seems to be in working order--the router and adapter say there's a connection and my sister who runs an older version of Windows has no problem connecting. If I plug the Ethernet cable into my laptop then I have Internet access. |
I have not tried bringing my laptop elsewhere to see if I connect to a wifi network but my boyfriend brought his windows 7 laptop over and he had the same issues as me. I called Clearwire and after trying to figure it out with the tech guy, we found that in the Control Panel under Network connections, the only icon that appears is the Local Area Connection while a WAN icon should appear too. Then we went into the device manager and under Network adapters, the only thing that appears is the Realtek PCIe FE Family Controller. We tried doing a hardware scan, turning the wifi switch on my laptop on and off, all to no avail. And the light on the switch is orange instead of blue.
I tried downloading some Toshiba Realtek drivers and the new BIOS update but nothing has changed. I'm going to take my laptop somewhere with Wifi today and see if I can connect but is there anything I can do in the meantime? Or any advice, solutions, etc? Thanks for the help!