|how can fix error ordinal 493 is there anyone that can tell me what dll file is related to ordinal 493 ?|
Ordinal 493 is likely to exist in many different DLL files. It just means the four hundredth and ninety third item in a list of items.
It seems you have a DLL conflict. Possible this application is trying to overwrite and system DLL with one of its own and Windows wont let it.
If reinstalling the application doesn't solve the problem I would start looking for another video converter. What is this conversion tool?