Hi there, I switched ISPs that were supposed to have similar basic settings, with an Efficient NetWorks/Siemens SpeedStream 5200+ ADSL MoDem available during this transition. Our LinkSys BEFSR41 router controlled the said MoDem (the router handles PPPoE protocol) and a 2nd MoDem (GNet BB0060B) i bought some weeks ago worked just like a plug-in replacement but not anymore. The siemens ADSL MoDem is proprietary to Sympatico, it's due for return to the ISP since it was provided for free to our category of Sympatico customer... In the meantime, i get an opportunity to compare that ISP's setup with that of Vif (this is the guys i picked as a reasonable alternative). Sympatico's ADSL MoDem is completely mute, there's simply no user-interface as it has been eradicated by flashing the unit with proprietary code just to make certain the customers don't try to fix it!... It still works, nonetheless. And about fixing ADSL MoDems, my problem it that i need to re-configure the GNet MoDem, i'd say. The router no longer seems to support a PPPoE session. Luckily, the GNet returns a whealth of information which i captured as .JPGs and then published here: http://public.sogetel.net/bicephale/Vif%20InterNet/index.html Judging from all the little green lights, it's all too clear the connexion is ready to be made but it requires a tuneup to emulate the previous MoDem... I mean, there were some red ones too, as i recall! %-) Salutations, Michel Samson a/s Bicephale

you need to call your ADSL provoder and tell them you have a new modem. They probably need to set it up and download the config to it. You cannot do it - as you said - they don't want customers messing with stuff. Rule #1 Good computers don't go down. Rule #2 There is no such thing as a good computer.

I like the part about "messing" around... You may be true writing that my ISP can reconfigure my GNet MoDem/Router remotely. The unit will now work as a plug-in replacement for the Bell Sympatico leased custom MoDem when combined with the router. The MoDem alone is supposed to make the connection but it doesn't at the moment. My password had been wiped-out when i returned home this evening and tried to access the MoDem (the password was back to default)... Overall, this seems like an improvement! :) Salutations, Michel Samson a/s Bicephale

Hi there, RM> You need to call your ADSL provider and tell RM> them you have a new modem. I bought the GNet BB0060B MoDem on their advice... RM> They probably need to set it up and download RM> the config to it. You cannot... ...they RM> don't want customers messing with stuff. The ISP refuses to support the MoDem now that it's here, actually... My request for a configuration file will be ignored, i've been refered to GenTek after the clerk argued about not having a license for that, he mumbled! I found something to begin with at this address below - thanks, anyway: http://ftp.gentek.com/gnet/ADSL%20Modems/BB0060/ About this ISP reconfiguring my GNet MoDem/Router remotely, i'll say that after i spoke to 3-4 guys over the phone (for about an hour!) it's now quite clear to me those people are too afraid to take a peek into it to believe they can do this, really. There's no explanation why the password had been returned to its default value but i doubt the ISP is involved in any way. All the technical stuff i have got to mess with for my trouble was their MTU and Multiplexer-Type values, after all!... %-b, Salutations, Michel Samson a/s Bicephale