Some programs cant detect internet connection

August 30, 2010 at 00:55:33
Specs: Windows XP, AMD Athlon(TM) 64 processor 3400+, MMX, 3DNow, 2.2ghz/1024mb

I seem to be having trouble when I try to run installer programs as well as other programs, they don't seem to recognize my internet connection and give me errors that related to not having an internet connection. The problem seems to be exclusive to only certain programs, as AOL Instant Messenger, and Firefox seem to detect my connection and transfer data as normal. The programs that haven't been able to connect are: Internet Explorer, Yahoo Messenger, and countless installation programs. I've tried various things, and searching online but I haven't found my exact question, nor have I found any answers. I'll provide any other information that you need, thanks for your help.

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#1
August 30, 2010 at 05:00:52

Details on how you connect to the internet would be helpful.

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#2
August 30, 2010 at 09:31:28

I'm connected to the internet through a cable modem

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#3
August 30, 2010 at 14:24:51

What are you using for a firewall software?

Can you post the results of an ipconfig /all for review?


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Related Solutions

#4
August 30, 2010 at 21:40:51

I am not using any firewall software at all. Windows Firewall is also turned off. I thought that might've been what was preventing various programs from accessing the internet, but turning them off didn't seem to help.


C:\Documents and Settings\HP_Administrator>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Compy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.md.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.md.comcast.net.
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adap
ter
Physical Address. . . . . . . . . : 00-11-2F-8B-0F-3F
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 76.111.97.193
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 76.111.96.1
DHCP Server . . . . . . . . . . . : 68.87.73.12
DNS Servers . . . . . . . . . . . : 68.87.73.246
68.87.71.230
Lease Obtained. . . . . . . . . . : Monday, August 30, 2010 12:27:10 PM
Lease Expires . . . . . . . . . . : Friday, September 03, 2010 12:56:21
AM

C:\Documents and Settings\HP_Administrator>


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