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smtp from behind router/firewall
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Original Message
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Name: skrunt
Date: December 5, 2001 at 16:13:18 Pacific
Subject: smtp from behind router/firewall
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Comment: I recently got DSL and am using a linksys router(not sure on specific model) to connect to the dsl modem. Everything is working fine except that i can not send email. receiving email is fine but sending doesn't get past the router. I always get a message back that the person i am sending to was rejected by the server. when i telent into the server it works fine but i can not send through outlook, please help
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Response Number 1
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Name: skrunt
Date: December 5, 2001 at 17:45:21 Pacific
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Reply: (edit)the actual error after connection to the server is The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was .... Subject '... ', Account: 'Lynx', Server: ..., Protocol: SMTP, Server Response: '550 ... Relaying denied', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
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Response Number 2
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Name: Larry
Date: December 5, 2001 at 20:35:31 Pacific
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Reply: (edit)Check the server properties in Outlook. Is your outgoing SMTP server setup exactly the same as your incoming SMTP server?
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Response Number 4
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Name: danny
Date: December 6, 2001 at 05:58:28 Pacific
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Reply: (edit)Hmmm no, this smtp error indicate that you are trying to use an illegal email address. If you use the email assigned by your ISP it should not append.
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Response Number 5
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Name: skrunt
Date: December 6, 2001 at 08:34:57 Pacific
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Reply: (edit)i have used outlook with these settings for over a year. but then i moved and i get thee errors. ever since i purchased my router this has happened. the same is true for everyone on my LAN. i was thinking then that it might have something to do with sending packets through the gateway but i don't know what
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Response Number 6
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Name: danny
Date: December 6, 2001 at 14:09:20 Pacific
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Reply: (edit)Ask your isp to give the smtp logs about this smtp session, or indicated the "arg" that cause the error, It will pinpoint the problem in 2min.
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Response Number 7
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Name: dave goff
Date: January 8, 2002 at 05:42:11 Pacific
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Reply: (edit)Hi Sounds like when you moved to the dsl line you changed ISP's and therefore are now sending mail (smtp) to your old ISP outgoing mail server from your new ISP IP address range or domain name. This is a legitimate service to prevent spaming. You may need to move to the new ISP's server to send mail. www.eudora.com/techsupport/kb/1593hq.html will assist.
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Response Number 8
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Name: Dan
Date: January 8, 2002 at 16:48:34 Pacific
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Reply: (edit)I too have recently connected to DSL service while keeping both my old and new email accounts in Outlook. My XP machine is connected to a Linksys router. The router provides a private IP address to my PC and has a static IP to the web. My email carries a message that suggests that the email isn't getting past my Linksys router. It says "Relaying denied. IP name lookup failed, [xx.xxx.xxx.xx]" The IP supplied is the same as my static IP. Is there a way for the SMTP to get past my router's IP and perform the lookup? Does anyone recognize a solution for this situation?
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Response Number 9
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Name: Tim
Date: January 12, 2002 at 15:04:57 Pacific
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Reply: (edit)I don't have a router or anything. I've just purchased a new Dell Dimension 8200 with XP Home edition and I'm getting the same problem. I have transferred my isp details and my mail accounts over to the new PC manually. None of the mail accounts will send mail except the one provided by my ISP. Any ideas?
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Response Number 10
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Name: david rohde
Date: January 14, 2002 at 20:28:25 Pacific
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Reply: (edit)The way you fix this is call your isp be it cable modem adsl or whatever. Find out the outgoing mail server that they use. Configure netscape / Eudora / Outlook to use this.
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Response Number 11
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Name: helen
Date: January 15, 2002 at 19:41:46 Pacific
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Reply: (edit)I have a similar problem Skrunt had. I can receive mail and send new mail, but cannot reply to or forward mail from behind the router (Linksys 4-port). I was told to put the full name of my server in the incoming and outgoing box. It didn't help. Any comments?
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Response Number 12
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Name: Aaron
Date: January 17, 2002 at 06:44:24 Pacific
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Reply: (edit)I think David (Response #10) has got it right. This error message is likely coming from the ISP. You have to make sure your email client (Outlook, whatever) is setup to use the correct SMTP server address. You may need to contact your ISP to find out what it is. Even though I don't think the router has anything to do with the problem, you may want to update the firmware on the router anyway. It's very easy for Linksys routers, just got to: http://www.linksys.com to download the update.
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Response Number 13
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Name: Elaine
Date: January 19, 2002 at 19:00:41 Pacific
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Reply: (edit)I have same problem as skrunt - my settings are all correct because it works fine without the router. I have also found, strangely, that my Netscape email, which is configured to Netscape's smtp, works fine. So therefore I tried to configure my Outlook with the netscape server addresses but it wouldn't accept it, I don't know if it's Outlook, or XP Pro's beefed up security or Verizon that's blocking it . Skrunt, did you find a solution?
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Response Number 14
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Name: Dan R
Date: January 21, 2002 at 14:04:47 Pacific
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Reply: (edit)Hi, my situation is the same...Linksys 4 port router plugged into dsl line. Connection is fine with browsing, incoming mail etc but no email will leave the outbox. The current setup has been working seamlessley for 6 weeks and has suddenly crashed. Using Windows XP/home. Actually went and changed the router...still no good. Driving me nuts? as everything works fine when router is taken out. Whoever solves this will be a legend as linksys has no clue.... Thanks DR
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Response Number 15
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Name: Elaine
Date: January 22, 2002 at 12:04:56 Pacific
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Reply: (edit)I found it! http://www.dslreports.com/forum/remark,1929237~root=equip,16~mode=flat The MTU fix did it for me but they discussed port triggering too -- MTU is on Linksys 192.168.1.1/Filters.htm.
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Response Number 16
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Name: Dan R
Date: January 22, 2002 at 18:24:07 Pacific
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Reply: (edit)Wow, just when I was about to throw the bugger out the window aemail from linksys opened port 113 and now ident works and mtu is set to 1492 and as Elaine says 'It works!'.... What a way to spend a long weekend....doh
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Response Number 17
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Name: Leona Garcia
Date: March 22, 2002 at 05:39:36 Pacific
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Reply: (edit)My problem is the same as above using Verizon DSL. I have to keep my old email addresses at my previous provider. Outgoing mail is forced to go through my verizon acct or get a relay error. By doing so the from: verizon.net rather than ncia.com. Verizon has it blocked like the person above mentioned to avoid SPAM. Some lists I am on respond to the first address and generate error messages back to verizon.net acct. After numerous attemps and another phone call last night, my former ISP where I subscribe to only email told me to call Verizon today, get a Static IP number and they can put it into my account and this will show all ingoing and outgoing mail is from .ncia. If you like I will let you all know if this works. In the meantime, here is where I am at: If that does not work, is there a way to do the following: 1} Set computer dial up networking to be able to dial out for ncia email letting my mail go out of where I want (would have to buy dial up account back) 2] Also be able to go online with DSL without switching configurations in my network setup? 3] In other words is there a way to use dial up networking and DSL together on the same computer without changing numerous settings? Thanks for your time
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