Slow wan connection

December 30, 2010 at 04:00:44
Specs: Windows XP
Our Network is via wan (cisco 2800 Series) connected to oud headquarter in Germany. Sometimes the connection is very slow: This happens only in some departments.
How can I troubleshoot this problem and locate this problem?

Problem is not in Germany bacause we have more company's connected with them and they don't have this problem.

Thanks for your help.

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December 30, 2010 at 08:11:16

Lookup the command and learn it. This will tell you which hope is having the problem. Then your can reconfigure around it or fix it.

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January 2, 2011 at 08:13:11
Hello ace_omega,

Thanks for the reply.
I did a tracert and can't find anything wrong. I have 6 hop's to the destination.

I'll try it again and let you know te result.

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January 2, 2011 at 08:49:48
If your external connection uses the internet, then you're going to experience periods of slow down on that connection as congestion on the internet increases as it always does during periods of peak usage.

That's the price you pay for using the internet as a WAN link. While VPN and encryption technology can protect your data, you're still at the whims of the overall network.

The only way to avoid this would be to pay a huge amount of money for a dedicated link that isn't shared.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***

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Related Solutions

January 2, 2011 at 09:12:07
"This happens only in some departments"

Then it is not the wan link but the onramp to the wan link.

I would say this is strickly a local lan issue. How are these problem depts connected to the wan link? Anything different in their topology then the depts that don't have issues?

Answers are only as good as the information you provide.
How to properly post a question:

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January 2, 2011 at 09:19:06
Hi Curt.

We don't use Internet connection as WAN connection. We have direct line to the HQ in Germany.

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January 2, 2011 at 09:40:28

They are connected via a Switch to the Wan. We use the same model of switch (same configuration) in other Departments. I'm sure it's a local issue, but why it doesn't happen always?

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