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Shared Drives/Server disconnecting users

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Name: Sporter
Date: August 25, 2009 at 22:45:32 Pacific
OS: Windows XP
Product: Microsoft Office small business 2003
Subcategory: Servers
Comment:

I have two colleagues (one with a laptop and one with a PC) whose computers will disconnect itself from our shared drive at work around 5/6pm. ie. They try and push save on a working document and it won't let them. They also try and access files off our shared drives and it wont let them. We believe it's a timing thing, in that the server kicks them out after 9 hours of being connected (ie. starting work at 8.00am). Does anyone know how to change their profiles or settings to stop this from happening!?

The laptop is connected to our shared drives/server by wireless and the PC is connected by a 'local area' connection.

Thankyou in advance!!



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Response Number 1
Name: NetworkingGuy
Date: August 26, 2009 at 05:23:00 Pacific
Reply:

first of all how are they connected ? are they on the LAN it self where the shares are at , are they using a vpn connection to conect to the shares? are they on a domain login? or workgroup? is everyone else having this issue? or is it just them having this problem? there shares? are they on a SAN? iSCSI? DAS? the problem might not be with the server, it might be with the SAN , the SAN could turning it self off after a certain time of day? a few of mine do, a few of my iSCSI SAN's are on a timer, for reasons, and they get turned off, lossing the volume, then the shares go away, for time during the day..


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Response Number 2
Name: Dalton
Date: August 28, 2009 at 02:00:55 Pacific
Reply:

Is this a Windows Server?

You might start here:

http://support.microsoft.com/kb/816666


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Response Number 3
Name: Sporter
Date: August 30, 2009 at 18:44:09 Pacific
Reply:

Thank you both for your replys. To answer your first question, Networking guy - we use the Windows file server.

Dalton - I had a look into our profiles (very helpful thankyou!) - however my colleagues settings were no different to mine; both allowing to log in whenever and no kick out times. I tried looking for length (ie 8 hours) but couldnt find this. Could these settings be else where - so perhaps not on my colleagues profiles?


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