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server kept crashing..need tools

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Name: jumbo
Date: July 13, 2003 at 14:04:16 Pacific
OS: win2k server
CPU/Ram: 2.4/1g
Comment:

Hello,
This is not my problem, but it does affect my job. our server rebooted itself 3times in the past month, and our network admin has no clue why it does what it does. there are 3 programs that we run on the server, one is really important to us, this program keeps track of all the attances that comes through the gates and update the database, which is a relatively small. My questions is this, shoudn't our network engineers be able to figure out what the problem was by looking through the event log? or are there better monitoring software out there that we can load onto the system, to better get an idea as why it crashes.

thank you so much in advanced,

J



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Response Number 1
Name: mick
Date: July 13, 2003 at 14:14:30 Pacific
Reply:

It could be a number of things that the event log doesn't show.

How old is the server?

Is the area it is in prone to temperature extremes?

Do you have access to the event logs to post the last events prior to the reboot?


0

Response Number 2
Name: anonproxy
Date: July 13, 2003 at 22:28:43 Pacific
Reply:

"shoudn't our network engineers be able to figure out what the problem was by looking through the event log?"

No. (To mutilate an old saying) the log only gives you the straw that breaks the camel's back, not how many straws, who put them there, or even how to save the camel's back.

So what happens before the OS reboots? Nothing? - The answer is no. Something has to happen, so the admins need to get their act together and test the software on another machine. See if the program crashes running all by itself on a non-networked PC. If not, then give the test machine a workload. Recreate the problem. Your software probably has bugs.

Read through this thread about uptime.
http://slashdot.org/articles/03/07/13/132250.shtml?tid=130&tid=185&tid=190


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Response Number 3
Name: jumbo
Date: July 14, 2003 at 20:36:14 Pacific
Reply:

The server is brand spanking new, only couple of months old. and the one b4 that which uses for other apps also has a tendency to reboot on its own.

at this moment I do not have access to the event log, as i'm not the admin, nor will I have access to it.

what I was hoping for was more in the line of a more advanced tools for monitoring.

thanks


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Response Number 4
Name: anonproxy
Date: July 15, 2003 at 10:01:36 Pacific
Reply:

So to go to google and type in whatever function you want to monitor (CPU temperature, network traffic, etc.) plus "program".

CPU temperature monitoring program
Network traffic monitoring program

And so on...

Add "free" in there to get something different. There are hundreds of monitoring programs. It all depends on what you want to monitor.


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