sending via two fax machines one line

Brother - intellifax-2820 - 1200 x 600 d...
August 11, 2010 at 14:09:55
Specs: Windows XP
having an issue with sending a fax on one fax machine and the other fax machine picking it up as opposed to it going out to the intended recipient...is there a remedy for that or is it dependent upon the type/brand of fax machine

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#1
August 11, 2010 at 15:04:09
Are you sending & receiving faxes from PCs on the network. If so, how many modems are on the machine that's used as the fax server? How many phone lines are there?

How do you know when a politician is lying? His mouth is moving.


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#2
August 11, 2010 at 15:36:47
PC's do not enter into the equation. There are simply two fax machines using the 'same' phone line. Not concerned with receiving, since ring options can be changed. The problem is when a fax is sent from one of the machines, the other fax machine is intercepting that fax message. Any ideas.

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#3
August 11, 2010 at 15:56:57
That's strange but why would you have 2 fax machines on the same phone line, in the first place? Only one can be used at a time.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
August 12, 2010 at 12:53:15
Can't be possible as described. Fax can't call the same number its receiving on.
Sounds more likely there is a comm share device in the mix but that would only allow one fax and one phone. It would know the difference from the connection, unless it was defective

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#5
August 20, 2010 at 06:20:47
Is possible. I have the same problem. With both faxes sharing the same phone line they are then tethered together. When fax one sends, fax two sees the electronic traffic as it is on the same line. Fax two will immediately see the ringing tones from the call and will answer after the number of rings it is set for have completed. So when you place a call from fax one if the remote point you are calling doesn't answer fax one before fax two answers then fax two will receive the fax. If the remote point fax and internal fax two are both set to answer after four rings, which is the default for many faxes, then it's a crap shoot as to whether the internal or remote fax will answer the call. With circuit delay I'd say odds are the internal fax will answer the call.

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#6
August 20, 2010 at 07:27:08
More detail. Because the two faxes are tethered together, so to speak, fax two sees the electronic traffic from fax one as I mentioned earlier. On Brother MFC machines there is a feature called Easy Receive. This feature apparently interprets the traffic and if it determines the traffic is coming from a fax it immediately goes into receive mode as I understand it. This feature needs to be turned OFF if you have two faxes sharing the same line.

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