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Sending packets, but not receiving them?

January 24, 2010 at 17:21:39
Specs: Microsoft Windows Vista Home Premium, 1.833 GHz / 3061 MB

I've been having an issue for about 3 hours
now, My computer is not the only one on
wireless with this problem. I was surfing the
internet and all of a sudden; BAM My wireless
suddenly goes out, Limited connection on my
LAN. So I went out and reset my internet,
modem, and vonage, then connected it back
together. But nothing, still limited activity, I've
googled this issue, I then went to look deeper
into the situation. I found that packets were
being sent, but I wasn't receiving any. I need
help on how to fix this. I'm not real tech savvy,
so if you could include steps on how to do
everything I'll be able to understand, but any
help is appreciated. My sisters computer,
which also runs off of a wireless connection
(Same router) she's not receiving any packets
either, but they are being sent (This happend
after she did a restoration). If I wire my
computer directly from my wireless router to
my computer I am able to access the internet.
But as soon as I unplug it, I get limited
activities. I really need some help, please!

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#1
January 25, 2010 at 07:46:33

This sounds like it could be an issue with your wireless router. Recycle the power on it (ie: unplug it, count to ten slowly, then plug it back in) and see if that doesn't fix the issue.

If that doesn't work, check for a newer version of the firmware. If there's a newer one, apply it and see if that doesn't fix the issue.

If it doesn't do the trick, the next thing I would do is reset the router to factory defaults and then reconfigure it.

If that doesn't work, you may need to replace the router.


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#2
January 25, 2010 at 07:58:48

I turned off my computer for the night then turn it back on in
the morning, My computer started up very slow for some
reason and it didn't register that I was online for a few
minutes, I might have to run some clean up stuff and an
antiviral so I can make sure that I have nothing on my
computer. But I have the page favorited. My sister argues that
her laptop works just fine on the wireless, but this is the 3rd
time it's happened to a computer on wireless in our house
with this router so, we might very well need a new router, I'll
keep this bookmarked and come back if I have any more
issues but so far it's good! ^___^V

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#3
January 26, 2010 at 06:02:04

I might have to run some clean up stuff and an
antiviral so I can make sure that I have nothing on my
computer.

It's always a good plan to do that a couple times a week if you're online a lot. May I recommend malwarebytes. It's one of the best antispyware programs out there.


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#4
January 26, 2010 at 10:34:22

I will look into that, thanks so much for your help, if it does this again I'll just talk my mother into getting us a new router "But it's never happend to MY computer" My sister's constantly saying. But it's not for the minority of the home that's not having the problem, it's for the majority! But I'll look into that antivirus when I get home from school (: Thanks so much for all of your help!

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