samsung blu ray fails at gateway ping

December 7, 2010 at 10:51:55
Specs: Windows XP
Worked fine for a month now it tells me due to the chang eof a wi fi policy, cannot support the TKIP security type in 802.11n mode. In that case check a security setting on the access point????

See More: samsung blu ray fails at gateway ping

Report •

February 22, 2011 at 23:45:09
did you ever get any response? we just bought the samsung bluray and I am having the exact same issue with our Cisco E3000 router setup??? Thx

Report •

February 28, 2011 at 06:08:25
The message about TKIP is standard. It doesn't mean something is wrong. However, I did have problems connecting the my E3000 router (1.0.04 firmware) to my BD-C6500. I bought my E3000 to replace a previous router (DIR-655) that was beginning to fail. I configured the E3000 with the same network name and password as the old router. The connection to the BD-C6500 was fine at first. Eventually (my guess is after a power failure), there was no connection. I used WPS to reconnect the router and BD-C6500. That worked, but after I turned the BD-C6500 off, I would need to use WPS again before I could reconnect to the router. This weekend, I temporarily replaced the E3000 with my old router. After I did the WPS thing, it connected with the BD-C6500. I even turned the BD-C6500 off then on again, and the BD-C6500 was still able to connect w/o my needing to run WPS. I wanted to keep my new router, so I removed the old router from the network, replacing it with the E3000 router, but I forgot to unplug the old router. The BD-C6500 showed two identically named networks. Realizing my error, I unplugged the old router. Now, the BD-C6500 showed only one network, but the network status remained "connected." I turned off the BD-C6500 and turned it on again. It again connected with the E3000 router without my needing to run WPS. Since then, all's been well.

When you use WPS, the router tells the client all configuration info, including the network password. It then disconnects and then reconnects with the client. If the reconnect succeeds, the client remembers the info, including the password. If not, the client forgets the information. The BD-C6500 connects with the E3000, but apparently does not recognize the E3000's language confirming the connection. So, the BD-C6500 thinks the connection was unsuccessful, and forgets the password once powered off. However, the BD-C6500 recognized the DIR-655's confirmation of connection, and therefore remembered the network password.after power down.

If you don't have an old router (preferably 802.11n, I assume) that works, try connecting to the E3000 via the password or WPS. It should connect. Then, disable wireless security on the E3000. Check network status on the BD-C6500. Then re-enable teh E3000's wireless security. That might convince the BD-C6500 that it connected to the E3000 successfully, allowing the BD-C6500 to remember the network password.

Report •

March 11, 2011 at 06:18:50
Here's an update to my last post: I've discovered that on both the Dlink DIR-655 and the Linksys E3000 routers, wi-fi channel must be set at "auto" for the Samsung BD-C6500 to get a reliable internet connection. (In the case of the E3000, the BD-C6500 will not acquire any internet connection unless the 2.4Ghz channel is set to "auto.")

And with the E3000, you'll still need to go through the routine I described earlier. Just make sure the wi-fi channel is set to "auto."

Report •

Related Solutions

Ask Question