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Router running extremly slow

October 1, 2009 at 13:23:28
Specs: Windows XP

When i plug into my modem the connection speeds are fine, however as soon as i plug my modem into my router, then my computer into the router, connection speeds plummet.

I think i look and my download speed was as low as bits/s. Any idea why this maybe?


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#1
October 1, 2009 at 15:04:29

depending on your router, it's likely running on the LAN side at 100 Mbps (some are 1000 Mbps). The WAN side (internet) however is likely running around 1.5 Mbps.

I'm sure you can do the math for yourself and realize that this means downloading from the internet will be a LOT slower than transferring a file of the same size from one PC to another within your LAN.


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#2
October 1, 2009 at 15:19:40

do a speed test connected to the modem
do a speed test connected to the router

post the results

could just be a misconfigured router


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#3
October 1, 2009 at 15:23:24

Go to SpeedTest.net and list your speeds both through the router and not.

If it is slow then it could be something is not configured properly in your router. Are you using WiFi through the Router? What kind of router is it? Is there more than one computer hooked to the router?


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Related Solutions

#4
October 1, 2009 at 15:38:04

Well without my router i get a ping of 89, dl speed of 20.12 Mbs and upload of .57mbs.

With the router i get a ping of 93, then the dl speed starts at around .02mbs then never finishes because apparently its to slow to test.


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#5
October 1, 2009 at 15:39:27

its a Trendnet Tew-652brp wireless router

I have no other computer with it and i got to config the wireless with a password.
However, thats as much as i knew how to configure the router, the rest was like looking at the human brain.


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#6
October 5, 2009 at 13:34:06

"I have no other computer with it and i got to config the wireless with a password. "

So when you say you are going through the router you are talking through the WiFi and not the Ethernet?

If so then your problem is a WiFi problem but to make sure hook direct to your router and see if you have the same problem.


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#7
October 5, 2009 at 14:37:15

No, i am connected through the ethernet cable

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#8
October 6, 2009 at 08:01:43

OK, good now do a ping test from the router to your computer and one from the router to yahoo.com. You can do this under the System Management and Diagnostics. This way you can test communications to the computer and communications from the router to the Internet. It will devide your problem in half so you know where to focus.

Also, have your tried a TRACERT YAHOO.COM yet to see the speed differences over each hop?


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#9
October 6, 2009 at 14:31:01

Im not sure how to do any of those things

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#10
October 7, 2009 at 07:47:52

You get to your router configuration page through a Browser like IE or Firefox. You simply put you Default Gateway address in where you normally put in the .com addresses. To figure out how to use the configuration page, I recommend looking up a manual for the model of router you have.

To do a TRACERT it is the same as PING, you just go to a command prompt and type TRACERT YAHOO.COM. You can even do something like TRACERT YAHOO.COM > LOG.TXT to generate a log file that you can copy and paste from to the forum so we can see the results.

If you are unable to do this then get a friend who can.


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#11
October 7, 2009 at 10:20:56


Tracing route to yahoo.com [209.191.93.53]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.10.1
2 17 ms 17 ms 16 ms router-10-10-158-0.iastate.edu [10.10.158.254]
3 17 ms 16 ms 26 ms b31gb1-vlan254.tele.iastate.edu [129.186.254.131
]
4 17 ms 17 ms 17 ms b31gb2-436.tele.iastate.edu [192.245.179.20]
5 58 ms 17 ms 16 ms b31gb2-192-245-179-144.tele.iastate.edu [192.245
.179.154]
6 21 ms 21 ms 21 ms 164.113.232.225
7 220 ms 219 ms * 164.113.238.142
8 35 ms 32 ms 32 ms so-5-0-0.0.rtr.chic.net.internet2.edu [64.57.28.
17]
9 32 ms 36 ms 31 ms 64.57.29.18
10 58 ms 57 ms 57 ms as-2.pat1.da3.yahoo.com [216.115.96.41]
11 56 ms 56 ms 56 ms ae1-p120.msr1.mud.yahoo.com [216.115.104.81]
12 68 ms 59 ms 59 ms te-6-1.fab2-a-gdc.mud.yahoo.com [209.191.78.137]

13 60 ms 60 ms 56 ms UNKNOWN-209-191-78-171.yahoo.com [209.191.78.171
]
14 59 ms 58 ms 60 ms b1.www.vip.mud.yahoo.com [209.191.93.53]

Trace complete.


And i think this is the ping test

C:\Documents and Settings\Phillip>ping 192.168.10.1

Pinging 192.168.10.1 with 32 bytes of data:

Reply from 192.168.10.1: bytes=32 time<1ms TTL=64
Reply from 192.168.10.1: bytes=32 time<1ms TTL=64
Reply from 192.168.10.1: bytes=32 time<1ms TTL=64
Reply from 192.168.10.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.10.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Phillip>ping yahoo.com

Pinging yahoo.com [209.191.93.53] with 32 bytes of data:

Reply from 209.191.93.53: bytes=32 time=58ms TTL=50
Reply from 209.191.93.53: bytes=32 time=58ms TTL=50
Reply from 209.191.93.53: bytes=32 time=58ms TTL=50
Reply from 209.191.93.53: bytes=32 time=59ms TTL=50

Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 59ms, Average = 58ms


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#12
October 7, 2009 at 14:09:43

there is a problem between your router to theirs not your computer to your router.

2 17 ms 17 ms 16 ms router-10-10-158-0.iastate.edu [10.10.158.254]

Any thing over 1ms to their router is too slow. Check the type of Wire you are using between your router and their modem/router. It needs to be Category 5 or better wire. Also, this could be a router rip problem. Make sure it is turned off in your router or it will be bogged down in load the routing tables.

Also...

6 21 ms 21 ms 21 ms 164.113.232.225
7 220 ms 219 ms * 164.113.238.142

Here is your problem. This is on their end. Send this report to who ever hosts "tele.iastate.edu" and ask if there is any thing they can do about it.


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#13
October 7, 2009 at 15:51:37

I replaced a wire with another one i have used in the past (that has worked) and that had no effect. Also, i checked my router options and the only thing i found labeled "rip1" and "rip2" were both disabled.

Also, to the "tele.iastate.edu", although i dont doubt that you are correct, wouldnt the slow speed persist when i remove the router and plug my computer directly to my modem? If so that is not the case.

P.s. Thanks for the help


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#14
October 8, 2009 at 07:47:50

I kinda expected that that would not fix it because your main slow down is on their sire not yours.

It depends on how they are directing the traffic for the modem, but we can not know unless you give us a TRACERT with only the modem connected. I am betting that it is going through a different path to get to the internet. We will see it by comparing the IP addresses of both Trace Routs.

If the problem is indeed inside your router (which it may me) then buy another to test with. If you have the same results just take the router back within 15 days and they will give you your money back.

It is good that Router RIP is turned off, I only suspected that the router its self was transferring something that was eating up band width. All routers have in them something called a Routing Table and what router RIP does is transfer that table to other routers on the network and updates its own table from the other routers. Cisco router have their own protocol for doing this but I doubt that this is a Cisco router.


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#15
October 8, 2009 at 12:32:33

plugged into just my modem:


Tracing route to yahoo.com [209.191.93.53]
over a maximum of 30 hops:

1 17 ms 17 ms 16 ms router-10-10-158-0.iastate.edu [10.10.158.254]
2 16 ms 16 ms 16 ms b31gb1-vlan254.tele.iastate.edu [129.186.254.131
]
3 16 ms 20 ms 19 ms b31gb2-436.tele.iastate.edu [192.245.179.20]
4 18 ms 16 ms 18 ms b31gb2-192-245-179-144.tele.iastate.edu [192.245
.179.154]
5 25 ms 22 ms 21 ms 164.113.232.225
6 180 ms 196 ms 204 ms 164.113.238.142
7 32 ms 32 ms 32 ms so-5-0-0.0.rtr.chic.net.internet2.edu [64.57.28.
17]
8 33 ms 32 ms 32 ms 64.57.29.18
9 58 ms 57 ms 57 ms as-2.pat1.da3.yahoo.com [216.115.96.41]
10 59 ms 58 ms 58 ms ae1-p130.msr2.mud.yahoo.com [216.115.104.85]
11 58 ms 62 ms 59 ms te-6-1.fab2-a-gdc.mud.yahoo.com [209.191.78.137]

12 63 ms 60 ms 60 ms UNKNOWN-209-191-78-173.yahoo.com [209.191.78.173
]
13 61 ms 58 ms 59 ms b1.www.vip.mud.yahoo.com [209.191.93.53]

Trace complete.


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#16
October 8, 2009 at 14:10:25

Ok, the ping speeds are almost the same so your router is not slowing down the communications just the content flowing through it. It is ver hard to trouble shoot routers because each have different firmware loaded on them. It seems that you have something installed on this router that is inspecting the pages like, a Anti-Virus program, Intrusion Detection System (IDS) / Intrusion Prevention System (IPS), logging or something. Call the tech support for your router or get a different one.

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