router overload?

March 7, 2006 at 13:37:24
Specs: xp, 3500+

I have a motorola cable modem and a Netgear 54mbps router. There is 1 pc wired connected to the router and 3 wireless connects, 2 wireless and one pc. My qestion is, about 3-4 times a day my internet w/o warning shuts off and i have to go to to the basement and unplug the router and modem, only then does it work. My ping in games is normal. Comcast has come out many times with no solution, just saying i need ot upgrade. Ive run bandwidth test on www.speakeasy.net and get around 600kb down and 40 up. Could 3-4 of the computers running(sufring the internet) be to much for the router or modem to handle and it cause it to shutdown? 3 of the computers im positive are spy/ad ware clean. the other one is pretty safe to say its free. I am out of ideas.
Thnx


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#1
March 8, 2006 at 04:45:40

I have easily twice the number of PC's running on a Dlink router and Dlink modem without any troubles. I've setup networks for businesses with 10 to 25 PC's on simliar systems.

My guess is one or the other piece of equipment is failing and needs replacing.


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#2
March 8, 2006 at 14:07:31

as in the router or modem?


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#3
March 8, 2006 at 15:26:34

There's no such thing as "router overload". Home routers normally handle at least 32 clients w/o getting loaded down so that's not the problem.

Your router might be defective and that it works after being cold-cycled indicates this. However I'd also suspsect transient network problems, ie., Comcast's server is hiccuping and not accepting packets suddenly.

To save wear and tear on your knees I'd suggest that instead of going downstairs to reset it next time fire up your browser, go into the configuration screen (usually 192.168.0.1 or 192.168.1.1), and do a warm reset. Meanwhile check your connections to make sure it's nothing as simple as a loose cable. Ping the gateway IP address to see if you get a response back. Update the router firmware from the manufacturer's website and make sure that your clients are all up to date on their patches. Scandisk and defrag them then run an AVS to make sure you haven't picked up a bug somewhere.


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#4
March 8, 2006 at 17:00:05

well, when i realize my internet has dropped me, i have tried to go into 192.168.0.1 and it wont let me, so its not possible to do such thing. I have tried to upgrade the firmware but there is an or error or something. I have run hitman pro on all of the computers and there clean as of last weekend. its not loose connections. we keep moving it and such. thnx for your help

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#5
March 9, 2006 at 06:31:21

Sounds like buggy router firmware to me. I'd pursue the firmware upgrade route if there's a new version available for it. If there is, it likely contains bugfix(s) that will address your issue. Failing that, I'd replace your router.

k_Rob - kk7av


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#6
March 9, 2006 at 13:13:09

"i have tried to go into 192.168.0.1 and it wont let me"

That right there screams, "Defective Router!". Try one thing before you chuck it: Find the reset switch on the back, hold it in for 5-6 seconds, then allow it to reboot. Try to update the firmware now. If resetting the router to firmware defaults doesn't work then the box is hosed, yes.


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#7
March 9, 2006 at 14:18:15

i have upgraded the firmware. It seemed to be working but my dads laptop was not working the next morning and when i got home today. I got it working, and have been looking on Newegg for routers, not sure which to get. I have reset it before but i will try holding it down longer.

thnx


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#8
March 25, 2006 at 00:33:57

yeah i have a similar problem here also, i have a linksys wireless router, with two hardwired pcs. i know that it goes out ANYTIME i try too much on one pc. If i ever try to goto a site (i.e www.overdrive.mtv.com ) to watch music videos or something that requires me to download something, or load alot of video, then net shuts off on both pcs within 2 secs. i then have to unplug the router and plug it back in. could it be fw related?

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#9
March 26, 2006 at 13:26:25

I would definately see if there is a firmware upgrade available for your router.

good luck

Seabro
cardiff IT support ltd


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#10
April 18, 2006 at 14:30:01

I'd look at the logs in the router. Could be it is trying to protect your lan from external threats.

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