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Solved router not connecting to internet

December 4, 2012 at 13:33:58
Specs: Windows XP service pack 2, AMD Sempron 3000+ 1.80Gzh Processor

my Netgear WPN824v2 router won't connect to the internet. It stopped connecting after a power outage 4 days ago. All local connections work fine. wireless unaffected. I tried a different router, but it wouldn't work either. Contacted my ISP, they said get a new router. Tried re-installing firmware, no change. I haven't tried it on a different internet connection yet, but plan to visit a neighbor and do some begging. Any help?
P.S I would prefer to NOT buy a new router. Should I request a static IP from my ISP?

~oldie


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#1
December 4, 2012 at 13:51:45

Call your ISP back, explain that you have tried another router and it didn't work. Then, ask them to please replace the modem as it seems that must have failed.

Do yourself a favor, buy a small UPS and plug your router into it. If you can afford it, get them for your computer(s) and home theatre system too. Not only will a good one provide some run-time on battery so you can gracefully shut stuff down, it will also provide power conditioning and protection against surges, spikes, and brown outs.

Here's an example of what I'm talking about:

http://www.apc.com/products/family/...

Alternatively, a real surge suppressor, as compared to the 'power bars' sold most places which don't do squat.

Example here:

http://www.apc.com/products/family/...

Read APC's warranty and you'll see why I not only recommend them, but use their equipment extensively both at home and at work.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#2
December 4, 2012 at 13:55:36

Thanks for the fast reply.
Called my ISP again, everyone's off work today so I have to call back tomorrow.
I don't use a modem, it's a microwave transceiver.
It works fine with a switch that doesn't give Ip adresses to computers on the network.

~oldie


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#3
December 4, 2012 at 15:02:37
✔ Best Answer

Ahh ok. I'm not familiar with that specific device.

When you first got setup, did you initially have it setup with the microwave transceiver plugged into a switch? If so, perhaps it's a MAC registration issue. With it setup like this, the internet connection wouldn't "see" the switch but would see your PC and register your PC's network interface MAC address and associate it with your connection.

I know with my ISP, I can have two MAC's registered to my internet connection. A while back I had them replace my combo unit with "just a modem" and bought my own router. Because the combo unit was the second device I'd used on that account, both MAC registrations had been used. So when my modem arrived and I plugged in my router I got nothing. Luckily my router has a "spoof MAC" setting and I did just that. I applied the MAC address from my combo unit to my router and voila, I had internet. I found out later, I could have accessed my account online and deleted either, or both registrations. But spoofing the MAC was easier.

So you may want to try spoofing the MAC from your computers network interface onto the WAN side of your router and then test to see if it works. Alternatively, ask your ISP if they register MAC's and have them reset yours or add the router's MAC to the table.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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Related Solutions

#4
December 4, 2012 at 22:49:01

Hello

I read your reply it's informative. Also checked link you provide http://www.apc.com/products/family/...

I suggest others to follow this link.

Thanks


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#5
December 5, 2012 at 07:24:34

My pleasure.

Electronics are sensitive and easily damaged and that's why proper protection is a "must have".

I have 4 of the above units in my home. One in my office for all my computers. Another with my modem/router and a printer. One in my wife's home office and another protecting my home theatre system. It can be considered overkill but I plug a good surge suppressor into the UPS and then the end devices into the surge suppressor.

If you read APC's warranty, it speaks for itself. I have no problem buying from a company that believes so much in their equipment they will provide a warranty like APC's.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#6
December 6, 2012 at 11:44:06

Never mind i fixed the thing! Ran through a 30-30-30 reset, then did what the setup wizard said to: Shutt everything off. WAit 2 miniutes, plug in modem (in my case,it' a "power injector over ethernet". it boosts the signal so it can be transmitted through the microwave plate.) wait another minute, plug in router. Works good now! Thanks for the help, though!
P.S I bought a good UPS from APC for my computer. Just as a test, i'm running all my stuff from it right now! It says that i have 15 min. of battery left. guess i'll plug it in.

~oldie


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